In the health and social care setting there are many different working relationships. These relationships will include colleagues, managers, other professionals such as doctors and district nurses, service users, their families and friends. For each you will develop a different type of working relationship and some will be more formal than others, for example, you would not address a visiting doctor in the same manner as a service user, and you would not address your manager in the same way as a colleague although a professional manner must be maintained. Outcome 2 Be able to work in ways that are agreed with the employer. 2.1 Describe why it is important to adhere to the agreed scope of the job role.
Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client. Communication is vital to make a persons quality of life better 1.2: Effective communication is the foundation if everything you do in your work and affects every aspect of your work and who you work with, The resident is the most important but liaison with the family and friends is crucial for personal information including colleagues. Communication is different depending on the person and the reason : ie a GP for medical reasons, a funeral director for there last wishes, a social worker to determine there needs. It is a two way process and the type of communication will vary depending on who you are communicating with and their age. The communication can be either verbal or non verbal.
Describe different working relationships in health and social care settings. There are many different working relationships in the health and social care setting. These will include, colleagues, manager, other professionals such as Doctors/District nurse, service users and their family and friends. For each you will develop a different type of working relationship. Some will be more formal than others.
You chose personal relationships but you don’t choose your colleagues. You share personal thoughts and feelings in a personal relationship but not a working relationship. 1.2 Working relationships will include those with colleagues, family members of service users you care for and the service users themselves. You may provide a number of services to service users such as physiotherapy, befriending and cleaning. Understand the importance of working in ways that are agreed with the employer 2.1 There are certain agreed ways in which we must work.
1.2 There are many different working relationships in the Health and Social Care setting. These include: Colleagues, managers and other professionals such as doctors/nurses, service users and their family and friends. For each individual you develop a different type of working relationship and some will be more formal than others. For example, you would not address you manager in the same way you would your work colleagues and you would not address a doctor in the same way as a service user. No matter who it is you are addressing you must always ensure that you maintain a professional manner.
Relationships differ in health and social care setting such as collegues, managers, doctors, paramedics, district nurses and service users with their family and friends. Whilst a professional manner should be maintained to all, you would address your manager in a different way to your collegues and a doctor in a different manner to a service user. An appropriate language and demeanor should be employed to appropriate relationship. Be able to work in ways that are agreed with the employer Describe why it is important to adhere to agreed scope of the job Adhereing to the scope of the job is important as following the boundaries set will allow you to know your role and the responsibilites expected by your employer. The tasks that you carry out should only be ones that you are trained for or you could injure yourself or others doing duties
A professional relationship, in this context, focuses entirely on the needs of the service user whereas a personal relationship focuses on the needs of both parties. 1.2 In health and social care settings there are a number of different working relationships. As well as the relationship a support/care worker may have with a service user, a support worker may have a working relationship with other support workers, doctors and other health care professionals, care managers and live-in carers. These relationships can be close, depending on the level of needs held by the service user. Other working relationships may include landlords, housing benefits officers and other benefits agencies, cleaners and maintenance workers.
CT299 -Understand the role of the social care worker 1. Understand working relationships in social care settings 1.1 Explain how a working relationship is different from a personal relationship. Working and personal relationships are different because of boundaries, in your working relationship things need to be kept professional at all times and you would be expected to adhere to professional codes of conduct and employers policies and procedures. Personal relationships are much more relaxed and the boundaries are far different e.g. you may hug your family and friends this would not always be appropriate in a work relationship.
We have lots of professional relationships in care, with the people we support, their families, other healthcare professionals or colleagues and managers. The way we communicate with people on a professional level is in accordance with The Codes of Practice and our Company Policies
Trust and good will are needed to make partnerships work, as are appreciation of others involvement. As a care worker you should value the different skills, contributions and approaches of others,and acknowledge the efforts and contributions of other people. Clear decision making that follows the agreed process and procedures, enables others working in parnership to feel more confident about the process of working together. It is important that you do not exclude others from taking part in the decion making process as this could cause them to feel rejected, demotivated, and less committed to share, team based approach to providing