In school and social life effective communication is important as it helps us to develop and maintain positive relationships. It also helps us to understand others actions and behaviour to offer help and advice if it is required. When communicating you must ensure that the following points are considered in order to effectively communicate so that we develop and maintain positive relationships. • Communication can be undertaken verbally or non-verbally. Verbal communication is the spoken word and non-verbal communication is body language, for example nodding the head to indicate agreement or disagreement.
To ensure effective teamwork and continual care of the children we must communicate well by keeping each other informed and aware of current situations going on around us. Communication involves Verbal (talking) and Non Verbal (non talking) communication. To be able to communicate effectively you need to try and consider their point of view and be very clear on what you are talking about and make sure the other person understands what you are talking about. The benefits I will have of effective communication in my work role will be my relationship with the children and their parents and the relationship with my work colleagues. With children you need to get down to their level to speak to them and make eye contact.
The listener should say what they are feeling only if it is beneficial to the relationship or to the person seeking help. When a listener displays this quality of being genuine it is most likely the seeker will become congruent as they have probably spent along time denying their feelings or not been allowed to say what they are feeling, to be congruent is to take responsibility acknowledge your feelings beware of them, then start to deal with stuff. Unconditional positive regard is respecting the help seeker as a unique being or anyone for that matter, to my believe, accepting them for who they are, this does not mean we have to agree with peoples behaviour or agree to their believes, just to accept the person; is being non-judgemental. Along with the show of genuineness and unconditional positive regard from the listener the seeker will feel comfortable within themselves, develop trust in the relationship and begin to open up, explore and start to move forward. The third quality required within this relationship is to be able to Empathise this is not to be confused with sympathy or pity, which would be to show sorrow or sadness, this would not help the seeker to progress and move on.
Unit 201 Outcome 1 1 - People communicate for differebt reasons, to protray their feelings, emotions, pain opinions etc. Communication is essential, so that it ensures a continuity of care for the service user. 2 - Effective communication is important as it ensures that information is clear, concise, accurate, non-judgemental and informative. This reduces the possibility of mistakes being made, and ensuring appropriate care service. 3 - Its important to observe an idividuals reation when communicating with them as to see if they are listening and understanding what you are saying.
Assessment criteria 1.2 • Explain why it is important for all staff to be consistent and fair when applying boundaries and rules for children and young people and outline the implications that inconsistent application of rules may have. • Give examples of applying these rules and boundaries in accordance with the policies and procedures. It is important for staff to be consistent and fair when applying boundaries and rules for children and young people because it will enable then to understand what acceptable and unacceptable behaviour is. Children and young people need to understand the consequences of not acting within those boundaries. It is important that the boundaries are appropriate for the age and stage of their development.
2.3 (1.1) Describe how to establish respectful,professional relationships with children and young people If we want to to build a relationship with children and young people you will need to change the way you are from child to child, from the way you speak to the way you behave. Children need to feel that they can approach you and know that they are able to come to you with a work or personal problem. Children of all ages, backgrounds and abilities need to feel safe and appreciated and the way we babehave with them should demonstrate this.. it is important to lay down ground rules from the start and to show mutual respect to get the relationship right. It is important for a child to know what the rules are and how important it is to abide by these. I work with 4-5 year olds and when they begin our class we go through the rules of the class and make sure everyone understands these rules and also we make sure that if there is any problem that they should inform us as soon as possible.
TDA31-1.1Explain why effective communication is important in developing positive relationships with children, young people and adults. Effective communication is fundamental in building positive relationships with children, young people and adults alike. When working with children, young people and adult’s communication is the most important thing to building a positive relationship. Having good communication skills will help us develop better relationships especially with younger people. Some students who lack in confidence may find it hard to communicate at all with us, so if we come across to that student in a positive and gentle manner they are more likely to open up to us and talk.
It’s during such times, that there is a need to understand what may have caused such a response and to be empathic to the person’s individual situation. Consideration also involves keeping promises, honouring commitments and maintaining confidentiality where appropriate. Consideration means taking the time to listen to others, showing interest and responding appropriately. Another factor in establishing positive relationships is identifying and sorting out disagreements. These need to be worked through in order to restore equilibrium.
Appropriate eye contact should be made, which will reinforce your interest to the individual. Getting down to the child or young person’s level will make them feel more comfortable, as if you are towering above them it could be quite intimidating and make them feel uneasy. It is important to always use age appropriate language, so that the CYPA understands the words and phrases you are using. Slang words or phrases should be avoided, as you are a role model for them and should use English appropriately. Obviously no bad language should ever be use used around children and young people.
It is important to observe individual's reactions when communicating with them to know how they feel about the conversation or if they fully understand what has been said. 2.1. You must be aware of a person’s communication needs and preferences so that you know how to communicate with them in the most effective and appropriate manner thereby meeting their personal needs and wishes. 2.2. Verbal – the tone of your voice and the language used Touch - the strenght of a touch, calming, reassuring or aggressive Body language - the way that we stand, hold our arm/legs Sign language/gestures - used for people with verbal communication problems 3.1.