Elisabeta Kocsis Human Resources Consultant 2/21/2015 Case 3 Memorandum on Tangelwood recruiting practices The purpose of this memo is to evaluate the effectiveness of current recruiting practices employed by Tanglewood for the position of store associate, specifically the relative advantages of open versus targeted recruiting. The first step is the recruiting guide for the store associate position. Data gathered from all four regions of Tangelwood, Western Washington, Eastern Washington, Northern Oregon, and Southern Oregon is analyzed to determine the effectiveness of each recruiting method. Based on the analysis, recommendations are provided for how Tangelwood should recruit employees in the future. 1.
1. Define the terms recruitment and selection. How do these processes enable an organisation to get the right people to fill its posts? Recruitment involves attracting the right people to apply for the vacancies available. Tesco firstly realise that they have a job vacancy within the company that needs filling.
TangleWood Case 3 Recruitment Guide for Store Associates Position: Store Associate Report to: Department Supervisor Relevant labor market: Timeline: Continuous Activities to undertake to source well-qualified candidates: Local and regional newspapers, radio, television Post openings to company’s employment website Request employee referrals Upload availability to Kiosk Job Agency Staff members involved: HR Managers, Department managers Budget: Tanglewood Case 3 One of the core concepts to Tanglewood's performance is great customer service. Store associates provide the majority of customer service and are basically the face of Tanglewood. Hiring store associates who possess KSAO's which correlate to providing the highest level of customer service would be most beneficial to Tanglewood. I recommended Tanglewood to use a combination of both open and targeted recruiting. Tanglewood continuously needs to hire an exceedingly large number of associates, partially due to the policy of all employees working as store associates and promoting from within, and because of the high turnover rate in retail.
If you are regularly recruiting sales representatives, you will need to develop an induction training program. If your existing sales team is under-performing, you may need sales skills training to correct problems. When you are entering different markets or launching new products, training that's focused on the new products or markets will contribute to success. * Induction Training It’s essential for new sales representatives to be fully aware of your products or services, target markets, pricing, customers, and policies before they deal with customers and prospects. As part of an induction program, you must also introduce important contacts in departments, such as sales administration, marketing, customer service, accounts and technical support.
Its main concern pertains to how the organization will compete with the other companies that provide similar goods and services. Organizations that recruit will have more options when it comes to hiring new employees. Organizations with excellent recruiting practices can also lower employment cost by making sure that new employees know what to expect from the organization, which helps keep employees on board once they are hired. Obtaining a large number of applicants and using great Human resource approach is the key. McDonalds has an overall “Strategic Plan to Win” that gives all business with common foundations for developing ideas to reach this goal (Goldsmith & Carter, 2010).
Therefore, any organization should be taken care if hiring the consultants. Introducing the Balanced Scorecard for compensation only. Obviously, linking strategy to compensation is a powerful lever to gain the attention and commitment of individuals to strategy. Some companies, however, forget that they must translate the strategy into terms each of their employees can understand and use in their everyday activities a key component of implementation
HR insures employees are held operationally accountable for keeping a balanced focus on customer service, expense control (theft prevention) and keeping products in stock” (Bergdahl, 2010). Wal-Marts spend a considerable amount of effort trying to make employees feel like they are part the company because they are valuable assets to solicit new ideas. Wal-Mart is continuously expanding that is why they are on the look-out for the best candidates, as a result of their global reach; there are a lot of job openings worldwide. There are two ways in which Wal-Mart recruit, internal and external recruitment. Wal-Mart recruitment uses both of them depending on the situation.
Usually when employers are looking to fill positions within there organizations they usually like to search within the company first. Organizations recruit existing employees through job posting, or communicating information about the vacancy on company bulletin boards, in employee publications, on corporate intranets, and any where else the organization communicates with employees (Noe, Hollenbeck, Gerhart & Wright 2011). After all the people that are currently working for the organization would be the best most likely be the best candidates for the positions. Next, would be to do referrals because it would be more cost efficient for the organization. Also, if the organization already has a good group of people working for them than the current employees already have an idea of what kind of attributes the organization looks for in its employees.
Recruitment – When starting the recruitment process the business should look at the current business needs and look at its business goals to achieve business growth. The initial recruitment process should involve an analysis of what level of staff support you will need, the hours required (eg. part time, casual, contractor, full time, trainees etc), tasks to be performed in this role, is it within the budget, being clear and organised of what you want out of this recruitment process, developing a position description including a bit background about your business and the correct avenues of advertising the position. Selection – The selection process is done by matching the best applicant to the profiled job description, this will place people into jobs so that organisations can meet their strategic and operational goals. To do so the selection process should be fair, consistent, well understood, and legally and professionally executed in conjunction to the organisation practices.
Meaning of human resources Program development and administration of human resources to improve the performance and quality while meeting the needs and their satisfaction. Then it shows the division of a company that is focused on activities relating to employees. Elements of the HRM process NIKE 1) Recruitment Recruitment is the process of identifying and attracting qualified candidates to fill vacancies in the organization. Suitable candidates can be obtained through external and internal recruitment sources. Example, external recruitment is advertising, employment agencies and campus.