Chapter 13 - “Analyzing Managerial Decisions: Bagby Copy Company MBA 540 Michelle Wilson August 9, 2015 There are many advantages and disadvantages to specific vs. broad task assignment. Assigning specific tasks to workers allows the company to hire specifically based on the ability of the worker to do a very specific job. In this way efficiency can be increased as a worker should be performing the job that he is comparatively best suited to perform and nothing else. Competition amongst workers can also be increased as there is a specific metric to judge by. The cost of training a worker is also reduced as the worker does not have to be trained in every aspect of the company only what he is going to be doing.
I don’t think there is a need for 3rd party mediators or coaches. I believe they need a full time business manager who will alleviate the company’s growth, and as a result, the owners will change their perception of what Pay Zone has the potential to become in the long run. 2. Question: If they were to do this, what would be the most important type of new hire to get? I believe that they need to get a business manager first that can help the business grow by coming up with new ways to restructure the company.
Companies should open up their criteria for hiring to apply to more people and make the selection process revolve around hard-work and ability not looks. While stores attempt to create a certain vibe within a store, they need to make sure that they are not making too many decisions for employment based on prejudice views. While having certain people working may attract a certain group of people, they are losing the business of people who feel no connection to the store because of the type of employees. If
Employees are an asset to the company and are encouraged to make suggestions which have lead to a few major operational changes within the company. Tanglewood does not prefer temporary workers because they feel that they do not know the store and because there is a high turnover ratio and higher costs associated with them. By having everyone start at the bottom and work their way up through the company it allows for everyone to learn the same way and know the cultural are that are important to Tanglewood. Tanglewood places a high emphasis on employee participation as well as team work. Each department head is in charge of formulating their own work methods in their respective departments.
For upper level management positions, Tanglewood should hire internally because of the people culture and value from each region; this is due to the similarity between the employee and their society. For entry-level positions they should obviously hire externally. In my opinion, Tanglewood should focus on Core Workforce during the selection of employees. This business is based on a “team” philosophy that will be easily accomplished through core workforce. It will be difficult to maintain a cohesive employee and company culture with flexible employees throughout the year as opposed to full and part time employees working year around.
A search firm generally cannot and will not approach executives it has recently placed, and the firm may have agreements with its own clients that limit its ability to provide the information about the employment opportunities at their companies. In order to find its strengths, a firm must evaluate its functional areas. By analyzing the successes or the failures in relation to the firm’s resources, management are allowed to discover why the firm was successfull or why it failed in the past. Some opportunities require the large amounts of capital just to get started. Money may be required for R&D, production facilities, marketing research, or advertising right before a firm is able to make it's first sale.
Outline how focusing on the customer by providing good customer service is essential to retailing p3 Customer service is the business department dealing with customers: a department of a business that deals with routine inquiries and complaints from or disputes with customers. The customers are the most important thing for a retail company as they bring the money to company. Nowadays there is a lot of choice for customers so they need to have a pleasant experience in order to want to return they can tell their friends and family about the company and this will hopefully make them, want to shop at the same retailer. If customer service is not good enough the customer will not feel valued and therefore will not return. Different scenarios need different types of customer service, if it is a faulty product then they will need to get a refund on the product, good customer service should refund the item with little fuss.
This perception has a direct effect on employees’ engagement and organizational citizenship behavior towards the goals of the company. Branch employees are not fully committed to the organization (OB, p. 108) therefore the turnover is very high. Contextual: * Recruitment policies: * Managers are hired mostly on “relationships of mutual favor”, and not based on managerial ability or integrity. * Long term personal goals for these people are mainly to flourish their relationships, because that increases their personal value in that market. The goals of the company do not fit managers’ personal goals.
Giovanny Cordero Diversity to Business ethics February 18,2014 Chapter 5 1) What should Troy do? In order to Troy to solve this ethical dilemma with the best procedures, in my view he will have to follow these practices: -If troy need to work additional time on a business extend then his supervisor, Mr. Hunt need to repay Troy with an extra minutes pay, if not then he will be misusing Troy for his addition. -Troy does not need to weight and fumes himself over the ventures since he is not a senior official or a top cat at the firm making heaps of cash. In the event that that does not work, Troy can head off to Mr. Chase's bosses and let them know about the circumstances. -Other thing Troy can do is to take the work home and persuade his supervisor that he will be working structure home.
The use of temporary workers helps the business to maintain staffing flexibility and reduces hiring costs. In my opinion, temporary workers are as important as regular employees and there should be laws assuring them access to the same or similar benefits. Even though it is often believed temporary employees do not want to devote their time and loyalty to any employer and that is why should not get basic benefits such as health insurance or retirement benefits, it seems to me that temporary workers play a significant role to businesses in terms of lowering costs and should not be left on their own without any laws and regulations protecting their privileges. same provisions, employees may be appointed to subsequent temporary appointments in different departments. Benefits for eligible temporary employees include the following: health and life insurance, sick and vacation leave, holiday pay, injury leave, civil leave, and military leave.