UNIT 513 POSITIVE OUTCOMES FOR INDIVIDUALS Dear shell i have thrown this together quickly so it may not be too good but hopefully will be ebough xxxx 1. As a manager it is vital that i support my staff team to achieve and demonstrate desirable outcomes with and for the people they support in whatever capacity.By outcomes I mean the specification of the differences that are intended to result from a given activity. 2. Approaches to outciome based practise should be open and transparent, it should involve all of the people supporting the person and the person should be in the centre of it all. Taking into account the opinions of others and listeneing properly to their input will encourage a healthy team and also give the person involved control of whos and what input they would like in their support.
For upper level management positions, Tanglewood should hire internally because of the people culture and value from each region; this is due to the similarity between the employee and their society. For entry-level positions they should obviously hire externally. In my opinion, Tanglewood should focus on Core Workforce during the selection of employees. This business is based on a “team” philosophy that will be easily accomplished through core workforce. It will be difficult to maintain a cohesive employee and company culture with flexible employees throughout the year as opposed to full and part time employees working year around.
The quality of services that is an employee gives to a customer is the reason why customers return to the company. “In service firms, where the interface with the customers is broad and intense, all contact personnel must be well attuned to the mission, goals, strategies, and systems of the company. Otherwise they cannot represent their firm well and successfully handle all those crucial contacts, known
Diverse workforces also boost the productivity by affording all employees a positive work environment and opportunity to advance within an organization. Managing diverse workforces is challenging but with sufficient efforts and efficient managements is able to boost the organization productivity. 1.0 Diversity awareness training Main idea of the training should be designed to make people aware of their own diversity, biases and discriminations. At the same time, the employees should be guided how to response and behave towards diversity in their workplace. By promoting diverse workforce will illustrate to your employees that diversity is embraced and will give them a sense of comfort with their surroundings, leading to greater productivity.
Human Resources The Human resources can improve the H&M’s performance in many ways. There are two main processes which are looked at when managing human resources. • Recruitment: H&M must manage this carefully to make sure that they get the right staff for the job, looking at all their CV’s in detail and asking the acceptable questions in interviews is very important and, as a result, will help the organisation run efficiently, have a better performance and provide customers better service. • Staff welfare: This is also very important and H&M manages this by looking after staff and making sure they are all treated equally and that no one is discriminated for whatever reason. Having an environment where everyone is treated fairly will result in employees of H&M feel more valued, happy and more willing to give a better service.
With that being said it becomes important to set values that everyone will work by. This will help when new employees are added to the team and will also help ensure that the behaviors within the organization are acceptable and beneficial to the overall outcome of the business. The culture should be determined right from the start so the right employees are hired. It becomes important to make sure there is a way of identifying the people that truly allow the company to be successful and not just hire the superstar, not everyone will fit in to all of the different type of organizational cultures. Determining which type of culture to work in will help tremendously when trying to find an ideal business to work for.
While the Code provides guidance for a range of workplace situations, the high standards that characterize our work environment can be summarized in a few simple principles. Respect for our customers We listen to customers and strive for workplace excellence that enables us to meet their needs and exceed their expectations. Respect for our colleagues We develop highly motivated and effective team members by fostering a safe workplace that values diversity and teamwork. Respect for our company We are accountable for how our actions reflect on the company’s reputation and for the prudent use of company resources. Respect for our communities We support the communities where we do business and act as responsible global citizens.
With compatibility in the workplace, companies must adopt their policies and protocol to meet the needs of the workers. Diversity is not just about hiring unqualified people, it is about business, and making sure the employees have the skills and ability to help the company to compete in today’s global workplace. Diversity training can not change a persons belief, it can however, increase awareness, grant knowledge and educate employees on how to accept the differences among coworkers. The main purpose for workplace diversity training is to help employees recognize the differences among coworkers, and how to become tolerant of these differences. When diversity training is successful, the employee’s motivation rises, and he or she will become more committed to the company and will most likely stay with the
The whole concept of diversity was so that employees could gain “team spirit” in the workplace so that they could build on camaraderie and relationships. However, in the workforce today, many businesses focus on the uniqueness of each diverse background and builds enthusiasm and excitement from within. Basically, a highly diverse staff in the marketing and sales department would purposely be prepared and ready to take on any obstacle concerning the potential requirements and needs
Inclusive workplaces that understand the needs of their employees and make them feel valued and respected have greater success in retaining staff. Having a range of policies and facilities in place to ensure that all employees are able to balance work with other aspects of their lives has a positive impact on job satisfaction, productivity and commitment. In contrast, in organisations where stereotypes persist and some groups of employees face barriers to success, these employees experience negative consequences on performance, health and wellbeing. Working teams that are diverse in their make-up are able to come up with a wider range of solutions to business problems. Inclusive workplaces that openly communicate their values and strategies on equality, human rights and inclusion are capitalising on this as they are able to attract a wider pool of applicants and talent.