Swot Analysis Of Pia

332 Words2 Pages
SWOT Analysis of Pakistan International Airlines. INTERNAL FACTORS; A- Strengths 1- The largest and official state air line of Pakistan 2- Edge in aircrafts, e.g. Boeing 777,747, 737 and ATR aircrafts. 3- 37 international destinations/routes and 27 domestic destinations/routes. 4- Highest market share at domestic network. 5- Proportion of Highly trained employees 6- Booking offices in all major cities both at domestic aninternational. 7- Subsidized fares. 8- Electronic ticketing by web and through SMS. 9- Multi-lingual staff on board 10- GOVERMENTS protection 11- Network B- Weaknesses 12- Passenger handling 13- Customer services 14- Brand image. 15- Government influence. 16- Old aging fleet of PIA causing higher operating cost. 17- Over employed staff personnel 18- Maintenance of aircraft 19- Lack of integrated brand promotions as compared to competitors. 20- Quality of food/services on board especially in domestic flights. 21- high dependence on passenger revenue EXTERNAL FACTORS; A- Opportunities 1- PIA has huge potential marker in Middle East if PIA upgrades its fleets. 2- PIA has largest domestic network and by proper route PIA can generate huge amount of revenue with higher profit. 3- PTDC provides favorable market for domestic as well as international sector for the airlines. 4- PIA can generate more revenue by attracting customers through web and mobile reservation system. 5- Proper use of customer loyalty programs 6- Airline industry recovery 7- PIA can retain a price competitive edge as consumers are price sensitive 8- Larger coverage of routes then other airlines B- Threats. 9- Negative perception about the country regarding terrorism. 10- Political instability and law and order situation. 11- Rising fuel prices in the world. 12- Frequently rising Airlines fare 13- Growing domestic and international
Open Document