Service users are more likely to confide in carers which they trust and therefore will help to build their working professional relationship. Aiii Identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual. Asking the individual - this would enable me to identify if the individual is hard of hearing and also if they understand the language in which I am asking. This is probably the best way of establishing their communication needs as I will be able to gain an immediate understanding.
unit 517 – Lead Person - Centred Practice 1.1 Explain person – centred Practice Being person centred is taking things from the perspective of the person and what is important to them. This means that we listen to each person and help them to live the lives they choose. Person centred planning is a way of finding out what is important to a person and a way of turning an individual’s ideas and aspirations into reality. It provides a way of listening to and working with the person, their ideas and aspirations and working with their families in partnership. To make this happen we will work with family, friends and advocates to enable and empower the person with learning disabilities to making decisions about their lives and how they would like their care delivered.
b) Individuals using the service and their carers Effective communication is vital between carers and the residents. This enables you to build a relationship with the people you care for and will ensure they feel safe and trust you to look after them. Communication is also needed so the residents can tell you how they are feeling and what their needs and wishes are. Aiii Identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual.
Unit 1 Identify the different reasons people communicate To express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialise; to ask questions; to share experiences People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, emotions, to give encouragement and show others they are valued. Communication is an essential tool a carer can use to meet the needs of children. It is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported.
Be able to promote communication between individuals and others 5. Know how to support the use of communication technology and aids 6. Be able to review an individual’s communication needs and the support provided to address them Outcome 1 Understand specific communication needs and factors affecting them The learner can: 1. explain the importance of meeting an individual’s communication needs- Every individual has the right to communication as the Human Rights Act (1998) lists the freedom of expression as well as other rights relating to communication. As a support worker I have a moral obligation as well as adhering to the standards, codes of practice, guidelines, morals and law that govern my practice to ensure that communication needs are met. If an individual’s communication needs are not met then all aspects of their daily life can be affected such as not being able to communicate you are well and get help.
What are they attempting to achieve and what their level of understanding is. I also need to understand and consider how my message maybe received by communicating clearly to help avoid misunderstandings and potential conflict with others. In a group setting I also have to take into consideration that attendees are treated with respect given
Denise Meloche 4222-324 Support Individuals with Specific communication needs 1. Understand specific communication needs and factors affecting them. 1.1 It is important to meet the individual’s communication needs so; • they can be informed and therefore make informed choices • express their feelings and views • be alerted to danger • interact socially • be involved with everyday activities • understand what is going on around them • learn 1.2 My role and practice can impact on communication with an individual with specific communication needs by giving them the opportunities for all of the above. If I fail to communicate according to their need, they may become more isolated and withdrawn. I endeavour to find ways to support communication using variety of methods.
It can be used to express the person’s needs and helps to develop trust and establish good relationships between care givers, clients and their families. Communication is also needed for negotiation and to prevent and resolve any conflict and/or misunderstanding. This is shown in Tuckman’s stages of group interaction theory (forming, storming, norming performing). 1.3 Explain why it is important to observe an individual’s reactions when communicating with them An individual’s reactions to communication can not only be shown through what they communicate verbally in the tone, pitch and even silence, but in their non-verbal responses such as in body language and gestures, facial expressions, eye contact and through touch. Also their reactions can show their emotional responses to certain information, if it has been understood and also if there needs to be any adaptations to the way in which they communicate with others.
I provide active support to individuals to enable them to express their communication needs, views and preferences by making available any equipment that is required e.g. pictures, hearing aids and devices or speaking utensils. When talking to individuals I provide active support by understanding the communication difficulties of the individuals and I am patient and allow them time to express themselves when they feel comfortable to. If a misunderstanding takes place, I work with the individual to find a set communication method which will clear up the problem. 3.
1. Identify the different reasons why people communicate (1.1.1) The main purpose for communicating is to get your point across to others. This is important in my job role so that I can gain an understanding into each individual’s life learning about their background, interests and opinions; this will allow me to give the best person centred care I can. Communication is also used to express feelings and thoughts 2. Explain how communication affects relationships in an adult social care setting (1.1.2) When working in a care setting communication is very important.