Support Individuals with Specific Communication Needs (Hsc 3029)

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UNIT 4222-324 Support individuals with specific communication needs (HSC 3029) OUTCOME 1 Everybody has a right to express their themselves, their needs, thoughts and feelings. Though not everyone has the ability to communicate in the same way, e.g. some people are mute, their speech is unclear, they are not able to read or write. It is very important to meet the individuals communication needs, so they can express themselves freely. The support worker's role is to enable the individuals to communicate in their preferred way and support them in using it. My role as a support worker is to make sure the individual's communication needs are met in the way they prefer. Also to encourage communication and try different methods of communication to work out the best one for the individual and to enable them to communicate not only in the care/home environment, but also in the outside world, e.g. with members of the public. The environment may affect communication - noise, traffic, crowds, light - too bright or too dark, size of the room, distance from the person you trying to communicate with, eye contact, body language, posture/size of the person, gender. All these factors might make the individual unable to fully communicate their needs. The individual may use different form of communication for various reasons, e.g. - sensory disabilities – hearing loss (the person is not able to hear what is said, so will need non-verbal communication method) and sight loss (the person is not able to see, so might need to be explained what is happening around, use touch or white stick) - learning disability – an individual with learning disability might not fully understand the language, also often their speech is unclear - Autism – the individuals might not be able to speak, they often repeat words without understanding they
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