You need to make sure your non verbal communication is correct, maintain good eye contact, come across happy even if your not this will include facial expressions, body language and posture, tone of voice. All of these things if done right will let the person know you are listening and taking notice of them communicating to you. If you are still having trouble with communicating you could use a translator, try different sing laungage BSL, makaton, picture boards. From this you might be able to find a way to
In this scenario it is important that you use their preferred method of communication. This can be sign language, makaton, or any other type of method that will ensure both you and the service user know what is being said. If you do not have the right equipment in the setting to help communication be effective, the service user may feel discriminated against as you are not providing for their needs. In health and social care settings, it is important that you provide equipment for everyone so that no one feels discriminated against. Language barriers can cause people to feel discriminated against, meaning that they make feel unhappy and uncomfortable in the setting.
Describe how to communicate effectively with colleagues. Being able to communicate effectively is vital to successful advocacy. Effective communicate relies on a combination of verbal skills- speaking calmly and clearly- and listening skills. In order to communicate effectively, a teaching assistant should: * Be assertive but not aggressive-speak in reasonable tone of voice, calmly repeat themselves if needs be, state views clearly in conflicting situations, maintain their own beliefs, take a leading role in initiating action and making decisions, say no to unreasonable requests. * Behave ethically- comply with legislation, industry regulation, professional and organisational codes, show integrity and fairness.
Firstly, it is important for people to value silence when another person is speaking. This helps to prevent any form of disruption and ensures that the person receiving the information gets the actual message being communicated. It is important for an individual to use body language when he or she agrees to the message being communicated. Observing silence when another party is speaking also helps to show that the listener is attentive and at the same time allows the speaker to communicate his or her message. Adding something during a conversation process can make the listener to miss some important parts of the message leading to wrong interpretation of information.
It is essential for a care worker to make sure that the service user can confide in them and trust them. Personal information is also seen as the property of a person. The consequences of breaking confidentiality Breaking confidentiality can affect a person greatly. He or she might not want anyone else to what they told the
The best communication method meeting individual's communication needs, wishes and preferences is given opportunity of choice. In case of deterioration of medical condition or personal falling out communication might become ineffective, advice should be sought. Ways of overcoming barriers of communicating: reduce outside noise speak clearly and slowly use interpreters provide induction loops improve lighting adapt to the individual's needs display clear signs listen carefully In order to be sure that individual was understood tasks have to be carried out at a steady pace, talking through before doing (step by step). Sources of information and support or services to enable more effective communication are individual's
Explain how own role and practice can impact on communication with an individual who has specific communication needs. Depending on the individuals specific communication needs, it is vital to manage the way you communicate, be it through sign language, verbal or by other means, to suit each and every individual. Some individuals rely on lip reading to be able to understand what someone is trying to communicate to them, to that you would face towards them making sure you speak clearly, this way it is easier for this individual to understand you. The same applies with all forms of communicating, if using sign language, make sure all hand motions are visable, if someone is hard of hearing, be sure to speak in a clear tone and at a volume that they will be able to hear. If you try to communicate incorrectly with a person with very specific ways of communicating, then it is possible to cause the individual distress, cause aggressive behaviour due to anxieties, give
69).We do this by using basic attending skills. Active listening, calming reassurance, respectful demeanor, empathetic responses, good eye contact and giving appropriate verbal and non-verbal responses as well as being aware of the clients’ non-verbal posture are all necessary to being an effective crisis counselor. At times it will be necessary to ask the client questions, as they may not know what we need to know. Close ended questions will be needed to get information like family size, marital status and medical history. Open ended questions allow us to glean more information from the client in regards to what they have already told us.
Whilst respecting the individuals diversity cultures and values. Understand how to implement a person – centred approach in an adult social care setting. Describe how to find out the history, preferences, wishes and needs of an individual We could find out such information relating to an individual by working in a way that puts the individual at the centre of any planning and support, we can do this be communicating with them to find out about their history, preferences and wishes. It is important that we appear and work in a non – judgemental way in order to eliminate any prejudices and / or personal feelings as to not discriminate in any way against the individual. By promoting independence and autonomy, we can also ensure equality and inclusive practice; we can do this by actively encouraging and thus empowering individuals to use their strengths and potentials.
The patient’s information should only be disclosed where necessary, such as if there is reason to believe they are at risk of harm or somebody else in their care is at risk and then only should it be disclosed to the suitable professional. Each individual has right to confidentiality. ‘Collaborate with those in your care’ communication is a key point in listening and responding to the person’s requirements, preferences and concerns. Also ensuring they can maintain their heath and care for themselves. ‘Consent’ each person has rights to agree to or decline so confirming consent is important to initiate care and treatment.