Starbucks Case Study

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Starbucks Case Study Susan P. Lawton Strategic Management: OL-421 Instructor: Randall Pinsonneault April 10, 2014 Southern New Hampshire University Introduction: Starbucks Corporation, based in Seattle, Washington and incorporated in 1985, operates as a roaster, marketer, and retailer of specialty coffee worldwide. Its stores offer coffee and tea beverages, packaged roasted whole bean and ground coffees, single serve products, and juices and bottle water. The company’s stores also provide fresh food offerings; ready-to-drink beverages; and various food products, including pastries, and breakfast sandwiches and lunch items, as well as beverage-making equipment and accessories. In addition, it licenses the rights to produce and distribute Starbucks branded products to The North American coffee Partnership with the Pepsi-Cola company, as well as licenses its trademarks through licensed stores, grocery, and national foodservice accounts. As of September 29, 2013, it operated approximately 10,194 company-operated stores and approximately 9,573 licensed stores. (S&P, 2014) Current Mission Vision and Strategy Statement According to the Starbucks.com corporate website the mission of Starbucks is “to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.” In the 2013 Annual Report, the following describes the corporate vision and strategy statement: Our objective is to maintain Starbucks standing as one of the most recognized and respected brands in the world. To achieve this, we are continuing the disciplined expansion of our global store base. In addition, by leveraging the experience gained through our traditional store model, we continue to offer consumers new coffee and other products in a variety of forms, across new categories, and through diverse channels. Starbucks Global Responsibility strategy and
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