Southern Company Cse

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Assignment 4: Southern Company Case Dicie Thompson Dr. Tonya Moore HRM 522 Sunday, June 2, 2013 Southern Company is an electric utility serving 4.4 million customers in the southeastern United States. Southern Company enhanced its succession planning and leadership development processes to ensure a full leadership pipeline to sustain business success. Another point is that Southern Company is historically hired at the entry level and relied on internal promotions rather than external hiring to fill leadership positions. 1. Evaluate the effectiveness of the roles that the strategic leaders played in the formation of the performance management strategy. Southern Company’s leadership teams played an important role in the formation of the performance management strategy. Southern Company conducted a study by interviewing a cross-section of executives and managers to gain an internal perspective of the strengths and gaps of the succession planning and leadership development system. The Southern Company also had basic processes in place to identify and develop leaders. Succession planning was used to assist with the replacement planning and not enough on developing critical talent pools. Southern Company adopted The Leadership Pipeline and it resulted in identifying six levels of leadership: individual contributor, first-line managers, manager of managers, functional managers, multi-functional manager, and CEO/business unit manager/enterprise functional manger. Performance standards were listed for each level. Human Resource personnel determined an individual’s performance relative to the performance standards based on behavioral interviews. The results were given to the managers to develop performance standards to assist in identifying high potential individuals. Southern Company also chartered a group to serve on a steering committee for
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