1 - Introduction to communication in health, social care or children's and young ... | | 1 - Understand why communication is important in the work setting | 1.1 Identify different reasons why people communicate: People communicate for different reasons, to portray their feelings, emotions, pain, opinions, etc. To work with people with mental illness, communication plays a very important part to make sure that the best provision is created for all. There are many different reasons why people communicate. People communicate to share information and express a need. They communicate to learn new things and develop learning.
1 UNDERSTAND WHY COMMUNICATION IS IMPORTANT IN THE WORK SETTING. 1.1 Different reasons why people communicate. Communication will take place between adults or children. In a setting good communication is essential to ensure continual care and supervision of the children. People communicate for many different reasons, such as: To give and receive information, To give and receive instructions, To express needs, To share ideas, Develop learning, Establish and maintain relationships with others, Negotiate, Discuss a situation, To make a point or outline a concern.
Some of the reasons people communicate are to express feelings, build relationships, gain understanding, pass on and receive information, share knowledge and opinions and to help us to anticipate and predict behaviour. People communicate to express their needs and desires and understand and be understood and it allows us to understand and predict the behaviours of others and aids us to make decisions and solve problems. We communicate to meet the needs of others and also ourselves. Effective communication is vital in the work setting as we communicate with a variety of people and we need to ensure we pass on information and listen actively to be able to meet the needs of service users and staff. We have to communicate well with colleagues to ensure the smooth running of things, to make sure information is handed over clearly and to avoid confusion and allow continuity of care and minimise risk.
Promote communication in Health, Social care or children’s and young peoples settings 1.1 People communicate for many different reasons like to express needs or to share ideas and information, to express feelings and emotions to build relationships and maintain, to share experiences and the telling of stories, to deal with disputes and to calm and reassure. People communicate so they can start and maintain relationships with others, to help with giving direct instructions and being able to explain what is required at any given time, to express your desires and feelings and be able to listen and understand others, to share opinions, knowledge, feelings, emotions. Also we communicate to warn of danger and alert others when someone may need help. 1.2 Communication is the most important aspect of any job but especially for carers it’s the tool that we can use to meet the needs of who we are supporting. It is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily basis.
Unit 10 Principles of communication in Adult social care settings 1. Understand why effective communication is important in adult social care settings. 1.1 Identify the different reasons people communicate. Generally people communicate to exchange information, to identify each other, to gain and pass on knowledge, to socialise, give warnings, to educate, to express feelings, to build relationships, for pleasure, and to feel included and involved with other people / society. Communication is the first thing people do when they meet; therefore it is important that we identify effective ways to communicate with each other early in a relationship, whether it is a professional relationship or a social one.
1.1. IDENTIFY DIFFERENT REASON WHY PEOPLE COMMUNICATE. To express our feelings Because we want to understand each other Because we want to learn new things To ask questions and assure people Communication help you to understand the needs of others Communicate to understand cultural differences Communication is vital for seeking and providing information Communication can be used to bring out changes in attitude, motivate people, establish and maintain relationships We communicate to express emotions like courage, fear, joy, sorrow, satisfaction or disappointment with appropriate gestures and words Understanding non-verbal messages, eyes, face, body movements, body postures, body position, touch, gesture, tone of voice, muscle tension Communication is a process by which two or more people exchange ideas, facts, feelings or impression in ways that each gains a common understanding of the message Communication is crucial for developing positive relationship with clients and their families, colleaques and other proffessionals Communication is any act by which one person gives to or receives from another person, information about that person’s needs, desires, perceptions, knowledge or effective state Communication may be intentional or unintentional, may involve conventional or unconventional signals, may take linguistic or non-linguistic forms and may occur through spoken or other modes. 1.2. EXPLAIN HOW EFFECTIVE COMMUNICATION AFFECTS ALL ASPECTS OF OWN WORK.
SHC 31- Promote communication in health and social care or children’s and young people’s settings Introduction Why and how people communicate Before you can look at promoting communication it is important to understand what communication is and how and why people communicate. Communication is the gaining and sharing of information and is used to build relationships. The information transferred can be factual such as procedures, safety information and upcoming events, or the exchange of thoughts, messages, feelings or observations within a childcare setting. The way the information is transferred can be by speech, signals or writing, the chosen method must be clearly understood. We all use a variety of communication techniques to both understand and be understood, examples of these are, • Memo, • fax, • e-mail, • voice mail, • letter, • notice board, • reports, • Phone call, • face to face, • Team meetings, • consulting, • group problem solving, • Makaton or British Sign Language • pictures, • photo, • audio or visual recordings.
Be able to meet the communication and language needs,whishes and preferences of individuals 2.1Show haw to find aut an individual communication and needs,whishes and preferences As a carer is your responsability to make sure that your communication skills meet the needs of the people that you support. People have a wide range of communication needs thet involve the consideration of many different factors
Promote Communication In Health, Social Care Or Children’s And Young People Settings * Understanding why effective communication is important in the work setting: People communicate 1.1. Identify the different reasons why people communicate. The reasons for People communicating are: • to express needs and wishes • to share ideas and information • to reassure • to express feelings and/or concerns • to build relationships and socialise • to ask questions • to share experiences General Objectives of Communication Why do we communicate at all? In general terms they are as follows: 1. We communicate to persuade: It means that we want someone to do something and this desire of ours is communicated.
UNIT O51 Promote communication in health and social care or children and young peoples settings 1.1 Identify the different reasons people communicate Whilst working within a care setting. The key reasons why people communicate are: * To build relationships This is one of the most important reasons that we communicate aiding us to establish, maintain, adjust and build relationships. These relationships can be friendly, romantic or professional all of which require some level of communication to build or create a shared understanding. * To share ideas and thoughts Adults and young people will have information, facts and observations they need to pass on or disclose to others. * To maintain relationships A simple wave (non-verbal) or hello (verbal) are a techniques to maintain relationships used on a daily basis, whether it be in a professional capacity or personal.