Scope Case Study

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Kurt Costello February 12, 2012 Case Study Procter & Gamble (SCOPE) HISTORY Procter and Gamble is a company that has been around for 172 years. It was founded by two brothers-in-law William Procter and James Gamble. They were both soap makers and their father-in-law suggested they go into business together rather than compete for the same consumers. On October 31, 1837, Procter & Gamble signed to go into business together and over the past 172 years have given us products that our families have come to love such as Ivory, Gellette, Crisco, and many more based on one philosophy: Provide products of superior quality and value that best fill the needs of consumers. Procter & Gamble markets its brands in more than 140 countries and is one of the most successful consumer goods companies in the world, with earnings of $1.6 billion in 1990. Their presence is also felt in the Canadian markets with Canada contributing $1.4 billion in sales and 100 million to the net earnings in 1990. The company was positioned as a leader in the Canadian consumer goods industry. Procter & Gamble has five product divisions; Paper products, Food and Beverage, Beauty Care, Health Care, and Laundry and Cleaning. The focus will be the Health Care division and its product Scope. Scope is a product that was introduced in 1966 as a mouthwash that helped fight bad breath. SITUATION -Steady growth rate in1990 that could be attributed to the introduction of a new product by the name of Plax that was introduced to the market with the promise to reduce plaque significantly by being used as a pre rinse agent instead of an after brushing mouthwash. This has not been a problem in the past because all mouthwashes only had the attributes of fresh breath and or killing germs. Now, Plax may or may not be the cause of the lack luster growth rate, but some questions need to be answered.

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