To ensure effective teamwork and continual care of the children we must communicate well by keeping each other informed and aware of current situations going on around us. Communication involves Verbal (talking) and Non Verbal (non talking) communication. To be able to communicate effectively you need to try and consider their point of view and be very clear on what you are talking about and make sure the other person understands what you are talking about. The benefits I will have of effective communication in my work role will be my relationship with the children and their parents and the relationship with my work colleagues. With children you need to get down to their level to speak to them and make eye contact.
Communication allows ideas to be conveyed clearly. It is a process by which two or more people exchange ideas, facts, feelings or impressions in ways that each gains a common understanding of the message. Communication helps build and maintain relationships such has family, parenting, and community,it enables one to gain knowledge and share information, thus establishing reassurance and acknowledgement and to express needs and feelings by sharing such ideas and thoughts. 1.2 Explain how communication affects relationships in the work setting. Communication is a fundamental skill in the workplace.
1;- Understand why effective communication is important in the work setting. 1.1 There are several different reasons for communicating, these are to share information and ideas with others, to express certain needs, to reassure others,to express feelings and/or concerns you may have, to build relationships with either an individual or a group of people, communication is used in means to socialise, to ask questions and to share experiences. 1.2 Communication in the work setting with colleagues, service users and their families will help you to build trust and form relationships. It also helps understanding of an individuals needs, communication is used to help prevent conflict or misunderstanding, relevent theories are;- Tuckmans stages of group interaction (Forming, Storming, Norming, Preforming). 2;- Be able to meet the communication and language needs, wishes and preferences of individuals.
This helps to reduce the possibility of mistakes being made. It ensures appropriate care service delivery. It is important to communicate with your colleagues, so that all targets and outcomes are met. Effective communication is important so that yourself and the service user fully understand eachother. This includes using words, feedback, action, body language and gestures.
Sometimes children might have problems making positive contributions. Professionals that might help may be behaviour management might give advice to parents and nursery professionals and challenging activities also social services may talk to the child when times are difficult, they may help the child and family to make a positive outcome. All of these professionals together help children’s well-being and to achieve economic ability. So when children’s needs are met at an early age this would reduce negative effect on
Explain why it is important to find out an individual’s communication and language needs, wishes preferences. It is important to find out how an individual prefers to communicate because there may be language barriers were someone may need a translator or something need’s
A Identify different reasons why people communicate within your setting and explain how effective communication affects all aspects of your own work People communicate for different reasons; these reasons vary and are as follows; To maintain and promote good working relationships To encourage the children to communicate effectively To share knowledge and information To ensure that everybody knows where they stand To get their point across and ensure safety in the work environment To help people understand how you are feeling and act accordingly To work together To prevent errors Express your wants and needs To help build and maintain trust To negotiate and liaise with others Communication is particularly important in the work setting as it can affect the relationships you build. Team communication is important as it is important to keep everyone in the group knowledgeable about what is going on within that group. As a practitioner I may be communicating with parents, colleagues, children and other professionals (i.e. health visitors, speech and language therapists, social workers, other schools, Police and other governing bodies) it is important that everybody is provided the information they need. Communication is vital to establishing effective relationships in the work setting.
Effective communication amongst pupils and adult allows the pupil to have a proper understanding of what they are expected to do, how they are expected to behave, what resources they need. They will be able to speak to adults about their needs and they are likely to be offered the services and resources which they require to achieve. Effective communication is extremely important in developing relationships with children, young people and adults. Communication is a two way process. It is just as important to listen to the child/colleague/parent, as it is to communicate verbally with them.
Unit 8: Promote communication in health, social care in children and young people’s settings 1.1 Identify the different reasons people communicate People communicate for a wide variety of reasons. First and foremost they communicate in order to build relationships. This means getting to know people and making friendships or acquaintances. In order to work with other people and children, you need a foundation to build on, so that you have a good rapport with them. Trust is a big part of building a relationship with people, especially with children who are under your care.
Some of the reasons people communicate are to express feelings, build relationships, gain understanding, pass on and receive information, share knowledge and opinions and to help us to anticipate and predict behaviour. People communicate to express their needs and desires and understand and be understood and it allows us to understand and predict the behaviours of others and aids us to make decisions and solve problems. We communicate to meet the needs of others and also ourselves. Effective communication is vital in the work setting as we communicate with a variety of people and we need to ensure we pass on information and listen actively to be able to meet the needs of service users and staff. We have to communicate well with colleagues to ensure the smooth running of things, to make sure information is handed over clearly and to avoid confusion and allow continuity of care and minimise risk.