Questions: Interview Questions

Chapter 4 1. What kinds of information should be sought in interviews? Interviews reveal information about interviewee opinions, interviewee feelings about the current state of the system, organizational and personal goals, and informal procedures.

2. List the five steps in interview preparation. The five steps in interview preparation are: (a) reading background material (b) establishing interview objectives (c) deciding who to interview (d) preparing the interviewee (e) deciding on question types and structure

Define what is meant by open-ended interview questions. Give eight benefits and five drawbacks of using them. Openended interview questions allow interviewees to respond…show more content…
What considerations are necessary when questionnaires are Web-based?

When designing Web-based questionnaires, there must be ample space for open-ended questions and the appropriate use of check boxes, radio buttons, and drop-down menus. It is important to have both Submit and Clear buttons. The Web survey should provide a password system to help ensure confidentiality.

Chapter 5

1. Define what is meant by sampling.

Sampling is the process of systematically selecting representative elements of a population.

2. List four reasons why the systems analyst would want to sample data or select representative people to interview.

Systems analysts do sampling to reduce costs, to speed up the data gathering process, to improve effectiveness, and to reduce data-gathering bias.

3. What are the four steps to follow to design a good sample?

They are determining the data to be collected or described, determining the population to be sampled, choosing the type of sample, and deciding on the sample size.

4. List the three approaches to complex random sampling.

They are systematic sampling, stratified sampling, and cluster sampling.

5. Define what is meant by stratification of…show more content…
8. What information about the decision maker does the analyst seek to gain from observation?

The analyst gains insight about what is actually done and the relationships that exist between decision makers and other organizational members.

9. List five steps to help the analyst observe the decision maker’s typical activities.

Five steps to help the analyst observe the decision maker's typical activities are:

A. Decide what is to be observed B. Decide at what level of concreteness activities are to be observed C. Create categories that adequately capture key activities D. Prepare appropriate scales, checklists, and other materials for observation
E. Decide when to observe

10. In the technique known as the analyst’s playscript, who is the actor?

The actor is the decision maker.

11. In the analyst’s playscript, what information about mangers is recorded in the right-hand column?

The decision maker’s actions is listed in the right-hand column.

12. Noting that the idea of STROBE originally came from the world of film, what does the systems analyst’s role