Ryanair Company Analysis

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Ryanair’s objective was to firmly establish itself as Europe’s leading scheduled passenger airline through continued improvements and expanded offerings of its low-fares service. They aim to offer low fares that generate increased passenger traffic while maintaining a continuous focus on cost-containment and operating efficiencies. Some of the strategies that Ryanair targeted was increased focus in low fares, customer service, frequent point-to-point flights on short-haul routes, low operating costs, and enhance the operating results through ancillary services (20F). These strategies, set forth by top management attacked every area that would contribute to the success or failure of the company. So far, Ryanair has been able to successfully accomplish many, it not all of these strategies by various means. First of all, the main focus was put on having the lowest fares in Europe. Ryanair has gone the extra mile to introduce its new “lowest price” guarantee where if passengers can find a lower fare from a competitor on any Ryanair city pair, Ryanair will pay the passenger double the difference (Annual Report). There unfortunately have been some customers who have found a lower fare but this let’s the passengers know that Ryanair is committed to being Europe’s cheapest airline. This strategy has ultimately been effective because their revenues increased dramatically from 2006 (1,692,530 euro) to 2007 (2,236,895 euro) (20F). The next strategies that received a great deal of attention was customer service. Over the past year, Ryanair has received top awards in customer service based on its punctuality, fewest lost bags, and having the fewest flight cancellations. IATA stated that “85% of Ryanairs flights were on time,” which makes them #1 in Europe (Annual Report). Also, in their statistical information, Ryanair was ranked #1 in having the fewest lost bags

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