Ryan Air Competitive Strategy

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1. What has been Ryanair’s competitive strategy? Ryanair has been following a cost leadership strategy. Its strategic objective, as stated in the strategy document available on its website, is “to firmly establish itself as Europe’s leading low-fares scheduled passenger airline” . The key elements of Ryanair’s strategy are: Low fares: Low fares are designed to stimulate demand, particularly from fare-conscious leisure and business travelers. Low cost: Ryanair has designed its end to end operations in a way that help reduce its operating cost. Key contributors to this approach are: • Frequent Point-to-Point Flights on Short-Haul Routes to secondary and regional airports in and around major population centers and travel destinations. • Uniform aircraft equipment • Personnel productivity • Reduced customer service costs by eliminating various services or making them chargeable as an add-on to the fare • Airport access and handling costs 2. What factors have accounted for Ryanair’s success? Ryan air has been true to its strategy. What its executives preach is what the company actually practices. The factors that account of Ryanair’s success are therefore the same factors that form its strategy. 3. What do you think are Ryanair’s distinctive capabilities? From a resource perspective, Ryanair’s capabilities are: • Established Market share • Routes and Network, especially on low cost alternate airports • Fleet of similar aircrafts that helps keep the operational cost down • Business vision of being the leading low cost airline in Europe From a competence perspective, its main capabilities are: • Continuous innovations in identifying areas that result in lower cost of operations which include: o Efficient utilization of human resources.  No desk based check in  Performance based payouts making Ryanair employees feel that

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