you may hug your family and friends this would not always be appropriate in a work relationship. Also a working relationships have no emotional attachment and is primary based around your job, where as personal relationship have an emotional attachment this would affect the way you would handle situations. 1.2 Describe different working relationships in health and social care setting There are many working relationships you may have I have listed a few below. Support Worker to manager Support worker to Support Worker Support Worker to healthcare professional Support Worker to Service User Support Worker to Service Users family and friends Support Worker to Social Worker 2. Understand the importance of working in ways that are agreed with the employer 2.1 Describe why it is important to adhere to the agreed scope of your job role this is important as it sets out boundaries in your job role, enables you to know your role and the responsibility’s you have, knowing your own level of competence and skills also means you will not carry out any job the you do not have the relevant experience and training to complete safely.
You chose personal relationships but you don’t choose your colleagues. You share personal thoughts and feelings in a personal relationship but not a working relationship. 1.2 Working relationships will include those with colleagues, family members of service users you care for and the service users themselves. You may provide a number of services to service users such as physiotherapy, befriending and cleaning. Understand the importance of working in ways that are agreed with the employer 2.1 There are certain agreed ways in which we must work.
The differences between a working relationship, in which we interact with others only in a work setting, and a personal relationship, which takes place outside of work hours, are based on the level of intimacy/familiarity we share in each situation. In a personal relationship, we can speak informally and be nice or rude to the people we are communicating with, depending upon the type of relationship we have with that person. A working relationship requires us to be more formal in our speech. Conversations are more formal and polite in a working environment. The reasons for this may be that people not be offended, we will not say something which may upset or provide a trigger for a vulnerable service user or put ourselves at risk.
Assignment 206 Understand the role of the social care worker Task A – Short Answer Questions Ai Explain three differences between a working relationship and a personal relationship * I can choose who I am going to be friends with but I cannot choose my colleagues * At work, sharing information is limited. In personal relationships I can share information with people and it is unlimited * At work I cannot argue or discuss personal matters. In personal relationships it’s not a problem to discuss private matters. Aii Give two examples of different working relationships in an adult social care setting * Relationship with other social care workers. Each team member shares information about their role and can highlight any problems or positives regarding the service user * Relationship with the service user.
Unit 4222-206 The role of health and social care worker (HSC 025) Understand working relationships in health and social care 1.1 A working relationship is different to a personal relationship because a working relationship is professional and has specific objectives and purposes and there are boundaries to follow. Other differences between a working relationship and a personal relationship are time limits, professional code of conduct to follow and employer’s policies and procedures to follow. You are only involved with someone in a working relationship because it helps achieve the outcome of the support plan and because it is your job, this is different to when you chose to be someone’s friend or when you are born into a family. 1.2 Different working relationships in health and social care settings are relationships with the people you support and relationships with your employers and colleagues. You have to build professional relationships with people you support to enable you to deliver the care required to each individual so you can get to know them and find out their likes and dislikes and routines they may have.
* 1.2 Lack of communication in the workplace can result in relationships being strained and unfulfilled, it is very important that there is good communication between all members of staff as this ensures things run well and mistakes are not made and things are not overlooked. It also enables us to work effectively with each other. * 2.1/2.2/2.3/2.4 Reading care plans is always a good start when establishing the individual’s communication needs and preferences, if the service user is new to your home then either ask the previous carers or the service users friends and family as they are likely to know and can pass this information to you, this also enables you to put this information in your own care plans for the individual. If the service user is not new to the home but you are, ask other staff how they communicate with them. When promoting effective communication you should ensure that you have all the information on how the individual prefers to communicate, and to be very aware of the environment, ensure there are no distractions, for you or the service user.
1) Unit manager 2) Support worker 3. Explain why it is important that care workers work in partnership with individuals using the service and their family. It is essential to form positive, effective working relationships with colleagues, other professionals, service users and their families, sharing all information, to ensure we all work together so the service user receives the appropriate individual care and support. 4. Identify three ways of working that can help improve partnership working.
Assignment 206 Understand the role of the social care worker Task A -Short answer questions Ai) Explain three differences between a working relationship and a personal relationship Three differences between a working relationship and a personal relationship is that in working relationship you are working with someone or as part of a team whom are not of your choice, whereas in a personal relationship you can pick and choose who you want. Another difference is in a working relationship you follow rules and codes of conducts at work, and in a personal relationship you don't have to follow any rules of guidance. In a working relationship you have boundaries which are set up to help protect yourself and individuals of the service, where as in a personal relationship there are no sets of rules and procedures to follow and you are able to voice your personal opinions, thoughts and feelings. Aii) Give two examples of different working relationships in an adult social care settings 1. relationship between services users and care workers 2. relationships between the workers and the managers Aiii)Explain why it is important that social care workers work in partnership with individuals using the service and their family Its important that social care works work in partnership with individuals using the service and their family because they both have the same goal to protect and give the best needs to the service user. working with the individuals using the service can give information on about how they feel and what they would like to be done and a family member can give information and know the service user better than what social care workers do.
Section 1: Understand the Role of the Social Care Worker You should try to handle conflict situations by remaining calm, ending the conflict before it escalates and remaining respectful of others. However, there are times when this may seem impossible and the following skills are required: openly discuss differences in a calm and rational manner. For example, when having heated professional discussions with colleagues: – avoid rising to challenges or suggestions that you are incorrect – ask colleagues to listen to you and respect your opinions, but also respect their opinions – if you feel you cannot resolve a conflict situation with a colleague then speak to your line manager – respect the advice and guidance which qualified colleagues
It is a lot easier to end a personal relationship than it is to end a working relationship as there are much more policies and procedures set by the company to define working relationships. 1.2 Describe different working relationships in health and social care settings There are many working relationships within the health and social care environment; these can include your relationship with your colleagues, managers, service users, service user families or health professionals, i.e. GP’s, nurses and physiotherapists. Although you can be friends with your colleagues and could consider yourself to have a personal relationship with them, when you are in the workplace your relationship must be professional towards each other. Your relationship with your manager has got to involve mutual respect; they must respect you and have a level of trust towards you to carry out your duties and responsibilities as well