BUSI 520-D06, Group 2 Liberty University Starbucks Blonde Roast Coffee May 11, 2012 Introduction Provide a description of your product/service and a brief history of the firm that produces your product/service. Starbucks Corporation is a leader in the coffee industry with coffeehouses around the world. Since their inception in 1971, their goal has consistently remained to “share great coffee with our friends and help make the world a little better” (Our Heritage, n.d.). Starbucks is widely known for their retail stores; however, the company has plans of becoming a brand known for their consumer-products as well (Jargon, 2012). Starbucks offers a variety of coffee and coffee products in their retail stores and in grocery stores worldwide.
Specifically for Starbucks, they have built success of the franchise by developing a name brand and image that connects with the world. As Starbucks began to enter different markets, coffee remained the core product. Variations of the types of coffee offered in different parts of the world is what the management controls. This is based on research of the culture or region and the promotion of new products to engage consumers. For example, in Tokyo, a consumer stated that they wanted the coffee to taste sweet.
Graphics Analysis Today I will be reporting on three graphics; one a popular coffee branch logo 'Starbucks Coffee', the other a 'Chanel No5' advert, and the last, a ‘Andrex’ toilet paper advert. I decided to start with the Starbucks logo. Right away I noticed the simplistic colours used - green, white and black. Using the colour green subconsciously makes us think that the company is natural e.g. uses fresh coffee beans.
Starbucks provides a variety of coffees and es pres s os as well as fres h food items including pas tries , s andwiches , s alads , and other items . Additionally, it s ells branded bottled co ffees and ice cream. Starbucks als o owns s everal brands including Seattle’s Bes t Coffee and Tazo tea. Starbucks Corporation was given a weighting of 20% becaus e of its brand image and appeal to its target market. Starbucks offers a s imilar fres h ingredien t environment and values its employees highly.
Organizational Culture of Starbucks Angela Browning BCOM/230 November 19, 2012 Jamie Barmach Organizational Culture of Starbucks The organizational culture of Starbucks begins with their mission statement. It continues with external communication via interaction with vendors, community involvement, and encouraging customer feedback on service and ideas for improvement. The Starbucks mission statement says that they are “passionate about ethically sourcing their coffee beans … and improving the lives of the people who grow them” (Starbucks Coffee Company, 2012, Our Starbucks Mission Statement, para. 1). They meet this mission by buying these environmentally friendly products.
Schultz vision was to create a “third place” (other than home and work) for its patrons to want to be. Lastly, they chose to focus heavily on their customer service philosophy hoping to translate to brand loyalty. Their value proposition is directly attributable to creating a higher perceived value around the experiences they create for their buyers or what they call “live coffee” culture. To substantiate this strategy, Starbucks has focused on three fundamentals. First being high quality beans.
Customer value proposition is leveraged around serving the coffee experience into everyday lives. Quality Coffee, great service and atmosphere combine for a completing value proposition. Working directly with growers to purchase green coffee beans, overseeing the custom-roasting process, and controlled distribution ensure a quality product. While extensive training confirms excellent customer service, clean and well-maintained worldwide stores that reflect the personalities of each community, thus building a high degree of customer loyalty. (Starbukcs Corporation, 2012) In 2010 Starbucks declared a dividend for the first time and key
Employees have heard a rumor that Starbucks might be opening a store in the area. Right now we have competitive advantage, because we are only café which is specialized in coffee products. The situation will change when Starbuck will open a new shop. As Baltzan & Phillips (2009) have stated in their book that, “competitive advantages are typically temporary because competitors often seek ways to duplicate the competitive advantage” (p. 22). The café have first mover advantage to be first in business but Starbucks are technologically advanced and have wholesale coffee business in the market.
Starbucks in Japan, United Kingdom and Morocco. Examining the role of cultural distances in Starbucks’ foreign expansion efforts. By - Jeremiah Taylor Karima Elghiyati Christopher Funk Global Strategy 6440 Professor: Yi Jiang Saturday, June 07, 2014 Intro The wild success of Starbucks in the United States has given the company a desire to expand into foreign markets. While the company is ubiquitous in American culture, it aligns itself with the fast-food coffee experience that Starbucks drives. This experience is at odds with many other cultures and the traditional coffee shop experience which provides a social nexus and central meeting place.
A. B+ Howard Schultz had a vision of transforming Starbucks stores into an espresso bar, with a barista serving each customer with a performance of “great theater.” Mr. Schultz was passionate about his vision and was very persistent with the transformation of Starbucks. His strategic vision was for Starbucks to serve fresh brewed coffee, Espresso, Cappuccino, selling freshly ground or ungrounded dark roasted coffee beans, in numerous Starbucks café in the U.S and Canada. Schultz other strategic vision was to earn a profit every year, to become a national company with values, establish guiding principles that employees could be proud of, and to create a branding with the name Starbucks as the most respected brand name in the coffee industry. The objective for Mr. Schultz and Starbucks was to open one hundred twenty five stores in five years- fifteen stores in the first year, twenty the second, twenty five the third, thirty the fourth and thirty five the fifth year. Also, another important objective was to