However, if they feel that people are really attuned to their concerns and want to listen, they are likely to explain in detail what they feel and why. Active listening allows individuals to end conflict or avoid conflict by making sure each party understands what the other is saying. Identify
Unit 204 Outcome 4.1 Explain how the likelihood of abuse may be reduced by; * Working with person centred values A person centred approach is counting and treating everyone with respect. Allowing individuals to make their own choices and decisions, respecting their views will gain their self esteem and will help them recognise their own rights and values which will protect them from being abused. It can also help create relationships between staff and residents so they gain somebody to confide in. * Encouraging active participation This promotes inclusion, making an individual feel some self-worth. Will promote confidence and will also help gain friendships.
Nonverbal includes the following; eye contact, touch and paralanguage. By using these nonverbal skills will help covey the interest and understanding of a message. When you are engage with eye contact will show that one is connected to the sender and the sender focused on the receiver will help direct the communication. By using touch can help a person connect emotionally to the communication. In my opinion, touch is important but should be used wisely.
I make sure that I am clear on instructions, times, dates or location and if appropriate I like to have it written down. I aim to make positive and lively conversation to promote the interest in conversation. It is important to be confident as if you are nervous you can sometimes create barriers making communication difficult. Eye contact shows that you are listening and are interested in what the person has to say. I try to be polite and friendly in order to create trust, people feel that you are approachable and tend to communicate better when they trust you.
By having good communication skills it will build good relationships in the work place. Communication works both ways, so it is important to speak clearly in a way that the person listening would understand so it causes no confusions. Describe the factors to consider when promoting effective communication. Some factors to take into consideration when communication would be hand and facial gestures; which could show feelings and emotions. Another factor is the person your speaking to and the level of understanding they have, and if they will be able to understand more technical and complicated words.
Or even by body language / sign language. Communications can be used to bring out changes in attitudes, motivate people and to create and maintain relationships. Communication is vital for providing and seeking information, and it is also crucial for developing positive relationships with people. Communication is important to understand and be understood 1.2 Explain how affective communication affects all aspects of own work Effective communication is important as it ensures that information is clear, accurate, non-judgemental and informative. This helps to reduce the possibility of mistakes being made.
Counselling/ counselling ideas may help to cope with the challenges of ‘change’ ‘The more I am willing to be myself in all this complexity of life […] the more I am willing to understand and accept the realities in myself and in the other person […]” Rogers (1961). In order to tackle changes in a client’s life, it is important for the counsellor themselves to be self-aware and have an understanding of others’ values, beliefs and attitudes although they may conflict with their own. The counsellor is there to help the client adapt to these changes, helping clients to push out old information and take in new- this however is also an aspect of change which the counsellor has to help the client pursue whilst keeping ethical and professional boundaries. Changes are accompanied by strong emotions, both negative and positive and counselling is able to support the transition from one state to another. When looking at coping with change it is not possible to ignore some of the events which change our development, life events which cause significant change are called transitions (Jeffery, J in Aldridge, S & Rigby, S 2004).
Before you start to communicate, always remember to get the individuals attention first, this is usually done by gently touching the individuals shoulder as this limits the risk of startling them. 2.2 Effective communication can have a positive impact on the lives of individuals with sensory loss because it can help maintain social contact, improve their physical and mental wellbeing and also help the individual come to terms with and cope with their sensory loss. It can also help to stop the individual feeling excluded and discriminated. 2.3 Information can be made accessible to individuals with sensory loss by using the senses they still have use off. For example if an individual has sight impairments, they can be taught sign language to be able to communicate and learn relevant
Involving team members in discussion on their perspectives and expectations will help build agreement with the group and provides an accurate mental model. | Incorrect mental models can derail the common plan and purpose. If each team member uses a different mental model, this will enable the team from finishing the mission. Disagreement may take place should each team member have a different idea on what to do and how to achieve it.
Show dis-inhibition that may cause distress or alarm to other residents. 2.2 Some issues can be resolved by communication and negotiation. If the resident has a degree of capacity, then by presenting the reasons in favour of the requested task in a calm and reasonable manner, some success may be achieved. It is also vital to listen to the residents reasons for not