Reflective Account on Communication

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A reflective account of communication ‘Whilst experience Is the basis for learning, learning cannot take place without reflection’ Osterman and kottomp 2004 This assignment will be a reflection on communication within my role as a volunteer mentor, to offenders/ ex-offenders. Due to confidentiality agreements and the need for different approaches to the variant of individual circumstances, this will not be a case study per se but will recount the methods, theories and practice used within an interaction, and reflect on the process as a whole toward a client with aggression tendencies. Schon (1996) states that self-consciousness (reflection) and ‘on going self- critique ‘(critical reflection) are essential components to continued increased ability within ones professional and personal growth. Williams (2001) claims this can be further achieved by examining and critically questioning practice, knowledge, and personal problem solving processes to the action undertaken. For me to become critically reflective in my practice with ex-offenders and beyond, taking my learned experiences into the housing sector field, I will use the Driscoll model of reflection; What, So What, Now What. This may be a simplistic tool but it is one, which encourages and enables critical examination throughout ones career at all levels and stages. ‘to develop, through a process of thinking and looking at your own practice in a metaphorical mirror will heighten your levels of critical evaluation and self-awareness’ Barbara Bosot 2013, The Reflective journal, pub Palgrave Macmillan My aim in using a reflective model for communication is to put myself at the core of learning, developing to my full potential, by not just responding reflectively to a situation but also to how I ‘feel’ in the situation. I will hopefully gain insight to similar situations for future reference and change
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