Reading Body Language

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Reading, Body Language From the very beginning of the human race, non-verbal communication, e.g., body language, has been a means of interpersonal communication and was used long before language appeared. But only in the recent past behavioral scientists started to make systematic observations of what non-verbal signs mean. In a message, words are effective carriers of factual information. The content of the conversation can be important. But when emotions are engaged they should receive primary attention and they are mostly carried by non-verbal elements. Understanding, being able to read body language is one of the most important skills for effective communication. In order to do it: Focus attention on the important clues: The facial expression – especially eyes and vocal expression are eloquent The tone of the voice gives information about speaker’s feelings, anger, boredom, depression, enthusiasm or disbelief The posture and gestures – movements of the head, legs, and hands reveal the levels of self-esteem and inner energy The clothing and environment style give clues about personal characteristics Note discrepancies When there is a discrepancy between words and body language, both messages are important. Search for the meanings. Be aware of own feelings and bodily reactions Non-verbal communications can by-pass the conscious mind and trigger responses. By becoming aware of what ones body is experiencing one becomes more sensitive to what other people are feeling. Soft Skills for Public Managers Reflect the feelings back to the sender Read non-verbal signs in the context. Sometimes body language is very clear and unambiguous, but at other times it can be difficult to decipher. But mastering the art and science of decoding the non-verbal signs can improve communication dramatically and overcome many obstacles. SPACE In

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