Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals It is essential to have good communication between your colleagues and any other professions involved in the care of an individual. Tasks will be more successful with effective communication so you can discuss and gain information about the people you are caring for. With good communication between all those involved the individual is able to receive the best possible care. To develop within your role; effective communication is needed between your colleagues and managers so you are free to express what you think and how you feeling. b) Individuals using the service and their carers Effective communication is vital between carers and the residents.
Explain how own role and practice can impact on communication with an individual who has specific communication needs. As a carer it is your role and responsibility to support individuals to express themselves. The way in which you can do this is by assessing their needs, access information regarding their communication needs, providing the appropriate support, aids or equipment, encouraging and motivating communication, working with others and by monitoring the effectiveness of that support. Without the appropriate support the individual would be unable to express their needs or how they are feeling which can lead to both emotional and physical difficulties. By fully supporting individuals with specific communication needs you are able to support their rights.
In order to be effective in care and supporting service users you have to be a good communicator whether this is through speaking, body language, facial expressions or gestures. Sometimes you are able to communicate
Without communication people cannot express their needs or wants, so therefore it is a basic human right. 2. Explain how own role and practice can impact on communication with an individual who has specific communication needs. As a carer it is our role and responsibility to encourage residents to express themselves. By assessing their needs accessing their needs and getting required information about their communication needs you can find out the best way to communicate with a certain individual.
It reflects what is important to the person (now and for the future) and specifies the support they require to make a valued contribution to their community. 1.2 Explain the benefits of using person-centred thinking with individuals. By using person centred thinking a profile can be made to suit the individual focusing on what is important to the person, how they wish to live and then moves towards those aspirations. 1.3 Explain the beliefs and values on which person centred thinking and planning is based. It is based on the belief and values that people with learning disabilities are entitled to the same rights and choices as other members of society.
~ Personal relationships is where my personal life and activities work together. ~ personal relationships is people we choose to be around and enjoy interests ~ personal relationships is when we share our feelings a idea with and plan things with. A.2 Give two examples of different working relationships in an adult social care setting Relationships in an adult social care setting are manager to care worker, care worker to care worker, and nursing staff to care staff. A.3 Explain why it is important that social care workers work in partnership with individuals using the service and their family It is very important that you work in partnership with your colleagues and all other people. This will include carers, families, advocates, doctors, nurses, occupational therapists, other health professionals, social workers, voluntary organisations and other people.
Finally, sometimes having advocates or carers can be a problem if the person addressing the special needs person talks to their advocate rather than them. This can insult the patient, as they may feel undervalued or insulted. Communicating through special needs requires a lot of training in order to communicate successfully with no
NVQ Unit 1 – Introduction to Duty of Care in Health, Social Care or Children’s and Young People’s Settings. 1.1 – Define the term ‘Duty of Care’. A moral or legal obligation to ensure the safety or well-being of others. 1.2 – Describe how the duty of care affects your own work role. The duty of care in my work role is based around looking after the residents in our care and maintaining their safety and dignity.
1.3 Explain how distress may affect the way an individual communicates. All individuals may react differently when feeling distressed. Some may become quiet, and not want to talk or make eye contact with you. Others may become angrier, and do all the talking in the conversation, and they may begin shouting. Individual’s self-esteem can be low, and their body language may be closed or negative, this can make communication difficult with an individual whom is distressed because you may not get any feed back from them, or you may not get a change to talk or be listened to to help them.
· if something isnt understood, rephrase rather than repeat. · speak a little louder than usual. · speak a little slower than usual but not to slow that is destroys the speak rhythem. 1.3 There are many different facts that can have an impact with people with sensory loss because communication and awareness play a big part in peoples lives. The negative side of sensory loss is that they may find it hard to feed themselves, dressing themselves and that their mobility may deteariate.