Psychology Essay

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Hai Nguyen
Psych300
El-Radi Reem
July 25, 2010

PSY 300 Organizational Behavior.
Midterm Exam

Chapter 1:

1. Two organizational behavior students are debating the idea that many OB theories are contingency-oriented. One student believes that every OB theory should be contingency-oriented. The other student disagrees, saying that most theories should try to be universal. Evaluate both positions and provide your opinion on this issue.
- The student who believed that every OB theory should be contingency-oriented, they curtain believed that there is no best way to organize a corporation, to lead a company, or to make decisions. Instead, the optimal course of action is dependent upon the internal and external situation. The other says that most theories should try to be universal where concepts and practices have equal success in every situation; in reality there are usually too many exceptions to make these “one best way” theories useful. In my opinion contingency oriented is the best fit for OB theory because there are previous theories such as Weber's bureaucracy and Taylor's scientific management had failed because they neglected that management style and organizational structure were influenced by various aspects of the environment: the contingency factors. There could not be "one best way" for leadership or organization.

2. Senior officers in a national military organization decided that operations in supplies requisition were inefficient and costly. They brought in consultants who recommended that the entire requisition process be ‘reengineered’. This involved throwing out the old practices and developing an entirely new set of work activities around workflow. However, contrary to expectations, this intervention resulted in lower productivity, higher employee turnover and other adverse outcomes. Discuss likely problems with the intervention in terms of systems theory.
- In this case the intervention didn’t maintain a close fit with those...

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