Provision of Effective and Efficient Administration

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Advanced Practitioner Certificate Module 1: Provision of Effective & Efficient Administration Contents Task Introduction 1. Pay Method, Procedures and Audit 2. Types of Payroll Outputs and Recipients 3. Total Quality Management Conclusion Recommendations Reference List Bibliography Appendix Advanced Practitioner Certificate Module 1: Provision of Effective & Efficient Administration The Task: Using your own work area as the subject for study assess the effectiveness of the internal procedures that are used to administrate the payroll function and provide information to other stakeholders Introduction The aim of this report is to outline and assess the effectiveness of the internal administration procedures within Sita UK Limited. The company is a nationwide waste management organisation divided within two main divisions of Logistics and Processing. These cover over 6000 employees which range from manual operatives through to company Directors. The payroll department consists of a team of four: two Payroll Clerks, one Deputy Payroll Manager and one Payroll Manager. Together they are responsible for administering the internal procedures for each division. These procedures include auditing, report writing, total quality management and pay methods. Each of these areas will be analysed and reviewed in detail to highlight any current issues or possible future problems. The report’s main objective will be to suggest and implement solutions to these problems. References to study material will be used to further substantiate any findings. 1. Pay Method, Procedures and Audit The pay method is one of the most sensitive objectives for the payroll department. If employees are paid late or not at all it’s unlikely the company will have a happy workforce. Sita UK Ltd’s Employee Welcome Pack is given to each employee

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