Individual’s self-esteem can be low, and their body language may be closed or negative, this can make communication difficult with an individual whom is distressed because you may not get any feed back from them, or you may not get a change to talk or be listened to to help them. The individual may even talk a different language or revert back to their mother tongue, which can cause a communication barrier. Also if the individual has a learning disability they may not understand how/why they are feeling, or may not know how to express it. 1.4 Explain how working with an individual who is distressed may impact on own well-being. Working with a person whom is distressed can also be distressing for the person caring and comforting
Barriers to communication could include not being able to understand or being aware of someone’s needs, wishes, beliefs values or culture, whether from the individual not being able to communicate properly through a disability( speech impediment/ deafness) or through ignorance. Having a noisy or uncomfortable environment could have a part to play as the individual may not feel comfortable or may feel they have lack of privacy. The language we/they use could also cause problems, whether someone doesn’t speak properly or clearly, or if the language being used isn’t the individuals first language. 3.2 Q. Describe ways to reduce barriers to communication A Ways to reduce barriers to communication could include:- *Showing that you are listening and interested in what the individual has to say.
How can positioning inhibit and improve communication? Positioning can create barrier on receiving and interpreting messages which inhibit communication. If we cannot see each other then it will inhibit communication. In care setting, it is important to keep our eyes at the same level as the person that we are communicating with. But it is as important to consider positioning while working with different people having different difficulties.
Identify barriers to effective communication. Some barriers that could prevent effective communication would be slang, a foreign language, and health issues relating to communication, the speed you’re talking and the environment that you’re in. Explain how to access extra support or services to enable individual to communicate effectively. To gain extra support we could ask the persons close family and friends their preferred ways of communicating, a specialist nurse, support groups and interpreting and translation services.
Outcome 3 Reduce barriers to communication 1. Identify barriers to communication Jargon: When a service provider uses technical jargon the service user may not understand, using acronyms to refer to things for example. Cultural differences: The same thing may mean something different in another culture ie thumbs up means ok in our culture but in another culture it could mean something else. Health: A person may not be able to communicate as well if they are ill. Some long term illnesses like Parkinson’s can impair communication.
In many communications, the message (what is said) may not be received exactly the way the sender intended. The personality can affect the way an individual communicates. For example, if a person is shy he/she may not want to speak clearly and may use a little bit of verbal communication. Confidence of a person can affect communication and this may result in them communicating by using facial expressions. 2.Understand how to establish the communication and language needs, wishes and preferences of an individual.
However to use too much eye contact is considered rude or even aggressive in Eastern Asia. Communication can either promote the development of good relationships or create barriers. (Stuart and Sundean 1995). It may be beneficial to consider using an advocate or close family member to try and break down any barriers. It is possible to discover problems whilst observing an individual.
Some people may find it difficult to express their emotions and some topics may be completely 'off-limits' or taboo. Lack of attention, interest, distractions, or irrelevance to the receiver. Differences in perception and viewpoint. Physical disabilities such as hearing problems or speech difficulties. Physical barriers to non-verbal communication.
Some may not explicitly subscribe to this, but have fixed stereotypes of Asians, believing they are incapable of certain activities, such as jobs they feel may be too physically or mentally demanding. Others are simply ‘uncomfortable’
Another barrier would be first language. a person who may not speak English very well or the language used in the certain country may find it difficult to communicate for a health care professional it may be helpful to use a translating dictionary or a translator within the setting. If the patient can speak a little English it may be helpful to use simple slows and slow speech. Emotional intelligence is another barrier within the health and social care setting. If an individual doesn’t have the emotional intelligence it may be hard to express what they are trying to say or even understand the other person’s feelings.