Driving involves a constant cycle of watching what is happening, working out how to respond, making the required responses and then repeating this cycle until the end of your journey. Argyle argued that skilled interpersonal interaction (social skills) involved a cycle where you have to translate or ‘decode’ what other people are communicating and constantly adapt your own behaviour in order to communicate effectively. Verbal and non-verbal communication is not always straightforward. Communication involves
Unit 4223-302 promote communication in health, social care or children’s and found peoples settings (SHC 31) 1. Understand why effective communication is important in the work setting? 1.1 Identify the different reasons people communicate. We communicate with each other in order to achieve goals in life, whether physical or emotional. Communication allows us to convey information, thoughts, moods, (e.g happiness, sadness, anger), needs, choices.
Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client. Communication is vital to make a persons quality of life better 1.2: Effective communication is the foundation if everything you do in your work and affects every aspect of your work and who you work with, The resident is the most important but liaison with the family and friends is crucial for personal information including colleagues. Communication is different depending on the person and the reason : ie a GP for medical reasons, a funeral director for there last wishes, a social worker to determine there needs. It is a two way process and the type of communication will vary depending on who you are communicating with and their age. The communication can be either verbal or non verbal.
The good thing about this theory it allows care professionals to change and adapt to the communication style to meet the individual’s needs and preferences. According to argyle’s theory, this would able to make the communication effective as the skills are being developed throughout the process using verbal and non-verbal feedback from others. As the communication cycle is a two-way process, there is more of an understanding of what is being said. This is because you are sending messages back and forth, constantly knowing which stage you are in. The cycle can be
If you are employed as a carer, it acts as a guide to you in terms of what sorts of activities are expected of you. It does not stand still, of course. There will be regular reviews, and the individual and you should be involved in discussion about how it is working and whether need changing parts. Person centred planning is much more than a meeting. It is a process of continually listening, and learning; focussed on what is
1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role. It is part of my job role to be able to communicate with a range of groups and individuals. I regularly change the use of my language on a variant of levels dependant on who I am communicating with. I deal daily with young adults who respond effectively to language relevant to them, normally within a relatively informal setting. I am responsible for information sharing across a wide range of professionals and parents, including ICIS, GP’s, community nurses, consultants and so my approach needs to be that of a more professional nature when dealing with them.
2.2 Explain how effective communication affects all aspects of our work – There are two types of communications formal and informal. Depending on whom we are dealing with and what the situation is we may use one or the other or a mixture of the two. You will be dealing with many different people at the work place. When we are with the family we are very formal and much softer with the client to make them feel comfortable. 2.3 Explain why it is important to observe an individual’s reactions when communicating with them – It is important to observe an individual’s behaviour because their body language is also a form of communication.
• To share (what’s on our minds, in our hearts, and from our intuition). • To compliment or Hurt. • To experience our thought and emotions or those of others. • To live- we communicate as a way of life whether it is a spoken communication or an emotion (as crying) to show that who and what we are. Effective communication is essential in a workplace and also affects all our aspects of our work.
1.1 Identify different reasons why people communicate People communicate to: * Express emotions * Give or gain information * Express views * Express wishes * Express pain * Warn of danger 1.2 Explain how effective communication affects all aspects of own work In our jobs we need to communicate with people all the time, most importantly, the person we are supporting. We also need to communicate their family and friends, colleagues and other professionals who are involved in their care. The way in which we communicate will be different depending on the person we are communicating with and the reason we need to communicate, this is effect communication. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them It is important to observe an individual’s reaction when communicating because they can give you answers through various interactions as well as conversation. Some individuals may be non-verbal communicators in which case they may use facial expressions, signs or even intricate eye movements.
This letter is to explain, what I believe are, ways to effectively use interpersonal communication in your relationship. Principles and Misconceptions in Effective Interpersonal Communication Communication is natural and it is something that we do continuously throughout our lives; however, miscommunications occur daily and threaten the existence of current and future relationships. Interpersonal communication isn’t just something that we use in our personal lives. We must be able to communicate effectively with people in our professional lives as well. “Communication is complex; it requires a number of skills and both ongoing learning and practice to improve our skills” (Sole, 2011).