Unit 4222-374 promote active support Outcome 1 Understand how active support translates values into person centred practical action with an individual Compare the characteristics associated with active support and the hotel model in relation to an individual’s support The characteristics of active support basically means to draw the individuals into their plan of care and to include them into any decisions being make about them. This basically goes back to treating an individual in a holistic way and treating them as a whole and make sure they are encouraged into activities and to promote independence. The ‘Hotel model’ just means that certain things are done with no real consent and everything is done for them, which means the individual may lose some independence and the ability to care for themselves. So a comparison would mean stating which model is bes for the individual and why that comparison is the best. Identify practical changes that could be mad within a service setting to promote and individual’s independence In promoting individual independence, the aim would be to develop confidence with well-being.
* To improve the competency of each individual staff member and throughout the whole organisation. * To address workload management issues. * To provide focus on our commitment to the professional development of every member of staff and highlight the importance of the contribution made by every member of staff. * To facilitate the recognition of boundaries and the limitations of skill and competence. * To boost morale and confidence and encourage the emergence, growth and development of good ideas and practice.
This feature can make it difficult for support staff to engage well with individuals, impacting on the level of support received. An example of this is one tenant who is autistic who finds it difficult to speak with people face to face. The tenant prefers to be alone at all times. This makes it very hard to support them as they often will not open their door, instead they will shout through the door that they are ok and do not need any help. This tenant does not get much support due to this which impacts on practice, staff are not able to complete tasks with her, and not able to physically monitor her well being.
Promote active support LD203 1.1 Explain how the key characteristics of active support differ from the hotel model The hotel model is where by the staff take over and the service user is a spectator of their own lives however active support encourages the service user to take active participation in every part of their lives, it provides the support that is needed to meet the needs of the service users. 1.2 Define the terms: a) Promoting independence:- is to encourage individuals to do as much as they can for themselves, support them to make informed choice with little or no assistance. b) informed choice:- that individuals are empowered to consider a range of options by providing a verity of information, they own decisions, and share responsibility for the outcomes.
may include the failure to provide sufficient supervision, nourishment, or medical care, or the failure to fulfil the venerable adults day to day needs. 1.2 Identify signs/symptoms associated with each type of abuse Physical, cuts bruises Sexual, pain, bruising genital discharge or uti’s Emotional bed wetting lack of communication skills depression. Financial abuse Depression lack of money, going without food because they can’t afford it. Institutional Not being changed or going to the toilet regular. due to lack of staff or training within the care home.
Project 1 A work plan is an outline of a set of goals and targets by which a team and/or person can accomplish those goals, giving the person a better understanding of the extent of the project. Work plans are a great tool as it helps you stay organized while working on projects. Through work plans, you break down a process into small, achievable tasks and identify the things you want to accomplish. It is vital to have time frames on each goal as it helps you work towards the goal quicker and more efficiently; giving you a time of when it needs to be completed by will not only help the organization but yourself. It is very important to ensure that all staff members have the necessary skills and have undertaken suitable developmental activities to complete the work they are given.
CU2654 Provide Active Support 1.1 Explain how the key characteristics of active support differ from the hotel model The hotel model is where the staff take over and the service user is a spectator of their own lives however active support encourages the service user to take active participation in every part of their lives; it provides the support that is needed to meet the needs of the service users. Active support is a way of making sure service users are able to engage and participate in their own support. 1.2 Define the terms Promoting independence: Means when service users have the power to decide different options available to them by providing them with a variety of information, they can own decisions, and share responsibility for the outcomes. The purpose of this is to help service users to regain or learn new skills and to live their everyday life and stay within their community Informed choice: Means that about service users’ rights for a decision about diagnostic or therapeutic procedure that is based on choice, which requires that the decisions be voluntary and that the client has the capacity for choice. This rest on 3 elements: possession of a set of values and goals, ability to understand information and communicate decisions, and the ability to reason and deliberate.
Training Standards and training are very important for the employees to maintain as these are the two things that are essential to ensure that the service is maintained at the necessary level to keep the customers happy. The main aim and goal of customer service is customer satisfaction. Customer satisfaction is a term generally used to measure a customer's perception of a company's products and services. How to set up a customer service programme? 1.
A lot of various different issues occur when elderly people start to disengage with the people that are around them. Their social life is limited as they never take part in outgoing activities because they are elderly and may struggle. This would cause them to constantly put themselves down and feel as if they were no longer good enough to join in and become part of a group of people. Health can continue to deteriorate because elderly people become less physically able as they cut themselves off from other people in society. This may cause people to feel lonely and depressed as they are constantly on their own, or find themselves socialising with the same people all of the time, unable to take things into their own hands and go out to meet new people.
Something they do not tolerate is inefficiency caused by cancelations that cost loss of profit, revenue, and consumers. 4. Implications of the problem. The limited amount of employees in office causes slow production and processing of training materials. If there's no new employing staff, the company's rates will continue to downgrade.