1. Understand why communication is important in adult social care settings 1.1. Identify different reasons why people communicate. A. The different reasons for communication is, talking verbally to a person so they listen to and understand what is being said.
There are many different reasons why people communicate, the main reasons being to get to know each other and to know things about each other. Also to express how we feel, to let people know of our needs, of things that we like and don’t like. Communication enables us to give and receive information, whether it be about a person, place or feelings and needs. 1.2 Q. Explain how effective communication affects all aspects of working in adult social care settings.
It is important to see a person’s reaction when communicating, as it can give you evidence of their understanding. Seeing a person’s body language or facial expressions can give you an idea of their feelings and emotions about any situation or event that is occurring. Having knowledge of these skills is good because it can show you if someone is maybe feeling anxious or concerned about something, which you can then try and change. Explain why it is important to find out an individual’s communication and language needs, wishes and preferences. It is important to know a person’s individual needs when relating to communication, because it allows yourself to create or use various methods in order to support individuals with communication difficulties.
1.2 Explain how effective communication affects all aspects of working in adult social care settings Working in health and social care is about communication and relationships. It is simply not possible to provide support and care services without developing relationships with those you support, and good communication is an essential part of relationship building. Communication is much more than talking. It can include touch, facial expression, body movement, dress and
1.3 By observing a persons reaction you can tell if they have understood and agree with what they are being told. Their reaction may show that a different type of communication may be more effective or they may need more information. Understand how to meet the communication and language needs, wishes and preferences. 2.1 It is important to understand an individuals communication and language needs, wishes and preferences because it will lead to the person understanding what they are being told, asked about or shown. 2.2 Types of communication Verbal Includes things like having a conversation with someone or someone talking to a group of people to get a message across.
Principles of communication in adult social care settings 1. Understand why communication is important in adult social care settings Different reasons why people communicate are: * To express their needs * To express how they are feeling * To Share ideas/information * To socialise * To make relationships * To ask questions * To make their own choices * Express their preferences How effective communication affects all aspects of working in an adult care setting: People with learning difficulties find it harder than most people to understand the world around them. The carer should get to know the client and use right communication for that service user. If the carer doesn’t use effective communication the service user could become frustrated and act out which could end up with bad behaviours. Such as if the service user doesn’t talk effective body language, writing things down and pictures could work well.
1.3 On my job role, it’s crucial to observe an individual’s reaction when is communicating with me, because some of them have difficulties to express themselves by words and with the right observation, I receive more information and understand them better 2.1 It is important to find out about an individual’s wishes and preferences mainly to get to learn more about their personality, to understand their desires or needs, to also get to know them better. When we discover more information about another person it also brings us closer to them and we can also understand them better. 2.2 The communication can be verbal or non-verbal Verbal if we used words Non verbal by writing , facial expressions, gestures, eye contact , touch, sign language. 3.1 Barriers to communicate can be a different language, a different dialect, a noisy environment . 3.2 Understanding individual’s needs and wishes, speaking slowly and clearly, speaking a simple language and ensuring to have a quiet environment.
PRINCIPLES OF COMMUNICATION IN ADULT SOCIAL CARE SETTINGS 1. UNDERSTAND WHY EFFECTIVE COMMUNICATION IS IMPORTANT IN ADULT SOCIAL CARE SETTINGS 1.1 IDENTIFY THE DIFFERENT REASONS PEOPLE COMMUNICATE. communication is about giving and receiving messages, there are lots of reasons we communicate, it could be to express of feelings or giving and requesting information, it could be to express a need or want, we also communicate to build relationships, to help or support, we also communicate to let people know are mood or are problems. What we have to consider is that communication is not just about verbal interpretation. 1.2 EXPLAIN HOW COMMUNICATION AFFECTS RELATIONSHIPS IN AN ADULT SOCIAL CARE SETTING When we look at communication in social care and what it affects, we probably need to look in 2 areas.
We will also communicate with coleagoes and with other professionals.The way you communicatewill bedifferent depending on the person with you are communicating and the purpose of communication. 1.3 Explain why is important to observe an individual`s reaction vhen communicatingwith them All communication has an effect on the person you are communicating with and is important thatyou watch the effects so that any problems can be identified and dealt with. People communicate through : speaking,facial expresion,body language,position,dress,gesture. 2. Be able to meet the communication and language needs,whishes and preferences of individuals 2.1Show haw to find aut an individual communication and needs,whishes and preferences As a carer is your responsability to make sure that your communication skills meet the needs of the people that you support.
Therefore, we need to learn how to develop and take care of our emotional health, this involves emotional intelligence. One component of emotional intelligence is the ability; ability to monitor ones self. Which involves being in tune with what you are actually feeling, and being aware of the emotions you are experiencing. It means that you give attention to the information you gather as a result of be aware of your thoughts and feelings. You also need the ability able to access yourself.