This allows them to work alongside their colleagues and lets them build good relationships with the service users even if they are from different backgrounds. People who have disabilities can have problems with communicating effectively with their careers and this could cause problems for them and their health. Verbal communication is a spoken language used by people to communicate out loud. To be a good communicator you can use verbal and non-verbal ways of communicating. A good verbal communicator is someone who listens well and can think and express ideas clearly.
If the person centered value are all being followed correctly then the clients should feel happy and content. Aiii) Consent means asking someone for there permission to do something e.g. would you like help with personal care. We need to be careful because the client might lack capacity in some areas, but not in others this is known as implied consent. You MUST always gain consent.
Good communication with the residents encourages participation in activities therefore promoting equality within the care setting. The resident can gain the trust and understanding from the care worker and therefore communicate with ease the needs that individual requires. Good communication amongst staff encourages a better working relationship and ensures all tasks are completed and to a high standard. Good communication between staff members is important to ensure problems are picked up and dealt quickly and shared amongst staff. Such as an elderly resident having a preference to a cup of tea rather then coffee, the resident communicates this information effectively to staff and staff listening and understanding that the resident hates coffee and communicates this information on to their colleagues.
Taking in to consideration of other people’s views, opinions and specific needs, for example planning actives so that all can be involved regardless of disability or age etc. Biv- Explain How Working In An Inclusive Way Which Recognises Difference, Can Reduce The Likelihood Of Discrimination. Gain better understanding of different disabilities but also get to know the people so you know what they can and can’t do and so you don’t offend
When promoting effective communication you should ensure that you have all the information on how the individual prefers to communicate, and to be very aware of the environment, ensure there are no distractions, for you or the service user. Be sure you have enough time to listen as you do not want to appear to be rushing them as this may seem to them that you are not really interested in what they have to say, and this could affect their relationship with you and if they need to speak to someone they trust about an important issue they will have doubts about coming to you, which could
SUPPORTING INDIVIDUALS WITH SPECIFIC COMMUNICATION NEEDS TASK C It is crucial for a support worker to be aware and take the matter carefully, because the capability to make decisions among individuals is different. it may looks quite simple to think that people with mental impairment, physical illness or people how have got language barriers, may have affect their capabilities to express agreement. A professional carer will understand how to work sensitively with service user individually and design goals to achieve successful outcomes. The mental capacity act clearly defines that every adult has the right to make their own decisions. It must be assumed that they have the capacity to do so, unless it has been proven otherwise.
It is of utmost importance to carefully choose the people we associate with, as we are greatly influenced by our own peer group because they can assist in developing a strong individual identity. We usually feel more secure when we know that we have others around us who share our goals and care about our progress. Being part of a peer group fosters the idea that we are accepted and loved for who we are. This is why change is often difficult for certain individuals because suddenly, you are cut off from your regular group, who you have become so familiar with. We sometimes seem wired to adopt the goals of the people around us, particularly when we develop a close relationship with them.
I think the humanistic-encouraging trait is important because like any other leader, people must trust you, set goals that are attainable, learn how to resolve issues in a constructive manner, and encourage your followers. I enjoy listening to people’s problems and helping them think positive and find the healthiest or best solution. I am normally the person my friends come to when they need to talk to someone. I believe as a manager a person must have a sense of how a person is and deal with each person individually if needed so each person as an understanding of what is the mission is. Controlling as a manager is something I believe I will have to work on.
b) Wishes and preferences - meeting the wishes and preferences would make the communication smoothly and misunderstanding can be prevented. Av. Explain how good communication can have a positive effect on the way a social care worker interacts with: a) Colleagues - Good communication ensures effective team working and continuity of care. When there is good communication among the colleagues the work flows so smoothly and at the end of the day they will go home with a smile on their face
Principles of Communication in Adult Social Care Settings CU304P/CT304 1.1 People communicate for many reasons, to build and maintain relationships with other people, such as friendships, romantic or professional relationships, to socialise, to make their needs known to other people, to show pleasure or displeasure, allow their feelings to be shown, to find out information, to pass on ideas and knowledge and to maintain a balanced and harmonious way of living with others. 1.2 When working with others in an adult social care setting, good communication can improve working with service users and colleagues, as everyone knows what each other requires, and what tasks they will be doing, it creates confidence and trust in a relationship, service users feel safe in the environment of care; bad communication can cause a lack of confidence, poor quality of care being provided for service users, and poor reputation for care companies. 2.1 To establish each individual’s communication or language needs it is useful to simply ask them, if they do not understand you, you can ask their family members, people who work or live with them day to day, or your colleagues. Other useful methods would be to simply observe them to see how they communicate with others, or read care plans and reports that provide any information on disabilities, or physical conditions, such as sight or hearing impairments, or medical conditions such as strokes which could affect their ability to communicate. An individual’s nationality, culture or ethnicity may also affect their preferences or needs.