Principles of communication in adult social care settings
* Sign language
* Lip reading
* Technological aid
* Human aid – interpreter – translator –signer
* They are hurt
* They want food
* They are tried
* General interaction
* They want a drink
a) colleagues – the environment will be a pleasant and positive one to work within if colleagues communicate regularly therefore promoting team work.
b) the service user- people usually feel satisfied when they communicate well with individuals. Good communication enables individuals needs to be met and for care. Individuals using the services confidence and independence will be created/enhanced between the individual and carer due to good communication and involving the individual.
c) other members of the multi disciplinary team – it is important for each individual to regard themselves as a member of a team, even though they do not usually work with each other. Sharing information and discussing progress on a regular basis, otherwise the partnership will not be supported.
4) by observing an individual’s reaction, you can ascertain if they are happy, satisfied, comfortable, sad, worried, agitated and many more. This tells you if everything is ok with the service you are providing and with the individual in general or if there might be a problem.
As you get to know the individuals you support, you will know what their normal behaviour and reactions are. This means when their behaviour or reactions change or are different from normal you will be able to notice that there is a change and you can find out whether there is a problem that needs to be sorted.
It is important that care and support plans include written information about individuals normal behaviour so that people who don’t know them can more easily identify if something is wrong.
5) when you meet an individual for the first time, it is...