Assignment 301 Principles of communication in adult social care settings Task A Question and Answers Ai Identify four different reasons why people communicate. Express an idea; to ask questions and receive an answer; socialise with people around us; to support others. Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals Colleagues communicate to build good relationships, to make sure we hand over information, to prevent misunderstanding or mistakes happening. b) Individuals using the service and their carers For the service users to participate in activities, to build good professional relationships. Aiii Identify three ways of finding out the communication and language needs of an individual.
Principles of Communication in Adult Social Care Settings 1.Describe four different methords of communication? Verbal Non-verbal Writen Visual 2.Identify five different reasons why people communicate? To express needs To share information To give instructions Express feelings Socialize 3.Give two reasons why it is important to observe the reactions of an individual using the service when you are communicating with them? To make sure they understand what was communicated To make sure they are comfortable with what's being explained. 4.Explain why it is important to find out about an individuals: a) Communication and language needs Certain people have communication difficulties for example people that speak a different language or people with autism or people who are physically unable to speak.
Outcome 4 Understand how to implement personalisation 1. Analyse the skills, attitudes and approaches needed by those providing support or brokering services, in order to implement personalisation 2. Identify potential barriers to personalisation 3. Describe ways to overcome barriers to personalisation in day to day work An important first step in personalising the support a person with autism receives is to set out with them what their aspirations and needs are. Skilled input is needed to make sure that the planning of personalised care works well.
4. To pass and receive information. 5. To be able to share their knowledge. Aiii Give two reasons why it is important to observe the reactions of an individual using the service when you are communicating with them.
4.4 Describe the strategies that can be used to clarity misunderstandings. The strategies you could use are gaining trust by building up a repour with the individual, asking the individual for clarification (ask if they understand), repeating (asking the same question in different ways if required), summarise (ask if they understand what was meant when speaking to them) asking other people (family health care professionals) if the person in question has the capacity to understand the communication. 4.5 Ways of accessing extra support or services may include:- Consulting with the individuals GP to obtain any relevant information. Individual’s families and friend are one of the most reliable ways to obtain
The skills of communication are also vital in attending to the needs of patients whom healthcare workers encounter. How you will be assessed for unit 4: This unit consists of four outcomes which will be assessed via a workbook (or alternative method agreed in advance with your assessor). Outcomes | Assessment | Criteria | 1 Understand why communication is important in the work setting. | Knowledge Workbook | 1.1 Identify different reasons why people communicate 1.2 Explain how effective communication affects all aspects of own work. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them.
Aviii) List three different ways your own learning and development might be supported 1) Staff meetings 2) Appraisal and performance reviews 3) In house training/online learning Aix) List four different ways that a personal development plan may benefit your learning and development. 1) Would help to build confidence therefore improve working relationships 2) Give you a clear understanding of your work role 3) Lets you know where your weaknesses are so you would be able to broaden and deepen your knowledge. 4) Reflection to look back on all you have achieved
This assignment also seeks to assess the student’s ability to critically analyze organizational good practice regarding communication and will be assessing their knowledge of the application of ICT in the field of Health and Social Care (including legal frameworks). Specification of Assessment TASK 1 : Choose a client with whom you currently work with or are familiar with. Provide a brief background history of this client and: 1. Explainand discuss the possible values and cultural factors which may influence the way this client communicates. (LO2.1) This criteria is linked to criteria 1.2 of Unit 4 Personal and Professional development.
effective communication in health and social care basically means to communicate successfully and getting your message across to other people and making sure they understand. Another way to put this is by learning about the argyle communication cycle, The argyle communication cycle has six steps: 1.Idea occurs (so you might want to talk to a resident about their care plan). 2.The message is coded (which basically means how you are going to send the message across, so if a resident is of certain age you need to think about the speed, Tone and pitch and how you speak to them you also should think about how you are going to deliver it). 3.Message sent. 4.Message is received (the resident knows that you are communicating with them and receives the message).
the cycle of learning to enable me to develop my own understanding and as a reflective practitioner I can link this with Schon’s (1983) concepts of reflecting in action and reflecting on action to help improve my actions and professional practice and show that I evaluate my experiences and integrate it to theory and knowledge in supervision (Aids to Practice cards, Values and Ethics, p112). The relevant skill to use with the case study service user is communication. I will start explaining its relevance by looking at why it is an important skill for all social workers to use in their practice. In Block 1 of K113 we heard a number of service users and practitioners talk about examples of good and bad social work. They highlighted that a good social worker makes you feel important, works in partnership with you, gains your confidence, is straight talking