Axia College Material Appendix B Information Security Policy Student Name: Michael Davis Axia College IT/244 Intro to IT Security Instructor’s Name: Jamie Rost Date: February 24, 2012 * Table of Contents 1. Executive Summary 1 2. Introduction 1 3. Disaster Recovery Plan 1 3.1. Key elements of the Disaster Recovery Plan 1 3.2.
As a good communication skills are essential for workplace success. The Director of Engineer will work with internal and external personnel to ensure that facility maintenance and housekeeping requirements are executed in a timely and efficient manner, while maintaining the integrity of policy and planning, and will work to ensure that all maintenance projects are met. Therefore, communication skills are important. During interview process, Ray could ask about communication skills including how the candidates handle issues, how they handle difficult situations and other questions related to the candidate’s ability to communicate. For example, asking questions like “What major challenges and problems did you face?
ASSIGNMENTS Individual (70%) Develop A Project Proposal Based Upon the Requirements for SR-ht-001 (Week 1) Service Request SR-ht-001 MS Project Task Development for WBS (Week 2) Benefits Project Update to Futher Update the MS Project File (Week 3) Executive Overview and Summary of Accomplishments & Lessons Learned Relating to the Huffman Benefits Project (Week 4) Participation (10 points per week) Discussion Questions (10 points per week) Current Event Discussion Question (10 points per week) Weekly Summaries (10 points per week) Learning Team (30%) Learn Team Weekly Status Report (10 points per week) Learn Team Charter (Week 1) Learn Team Proposal (Week 2) Final Project Paper (Week 5) Final Project PowerPoint Presentation (Week 5) Final Project Microsoft Project File (Week 5) Learning Team Evaluation (Week 5)
Firstly, they create the Two-in box working method to get the engineering staff working directly with the Construction staff throughout the life of the project to overcome the construction completion syndromes. The project manager and sustaining manager (or system owner) work together and take the same responsibility for the project scope, budget and schedule. Because they have different focus aspects, which could cause paradox and competition, but under the same target: make the project successful, these two managers must be able to communicate and work in a team environment. In addition, both of the participants do their jobs more efficiently and pay more attention to the details of their individual responsibilities to ensure the success of project. Secondly, in order to track the financial issues, TI created the “checkbook” to handle the construction of a semi-conductor manufacturing plant.
The role of the team leader is to motivate people to effective and hard work to the highest standards by promoting positive teamwork and by acknowledging their efforts. A Team leader should be able to recognise and understand that the team is build by people of different values and personalities; help people achieve work related and personal goals and bring out what's the best in them. Very often A team leader acts as a link between line staff and senior management of the organisation. In my workplace both team leaders are the link between the team and senior administration manager and director manager of Women’s' Services. We are informed about all changes that affects our directorate on a timely manner, we are up to date with any innovation and changes brought to the Trust.
It is very important for the work to be planned out in advance to ensure success. Planning equates to creating expectations for performances and goals for the teams and the individuals to make sure they achieve their organizational objectives. It is also very important to get the employees involved in this planning process because will help them to understand the goals of the company. It also helps the employees understand what is expected of them to get doe for the company, also they will see and learn why it needs to be done and how well. Monitoring performances of employees needs to be done on a constant and continuous basis.
FedEx adopted an aggressive training program from competitive wages and profit sharing , bonuses , and a state of the art employee grievience process that are part of the PSP philosophy . by doing all of these things it will reflect positively on the performance of FedEx employees hence the quality of the service they deliver and the satisfaction of the internal customers will reflect also to the satisfaction of the customers with the speed and the quality of the service they are receiving . Another perspective that is being emphasized by FedEx is the system perspective where it focuses on the service side and that the customer becomes more the central in the thinking of the FedEx operation managers. the reason behind adopting this perspective is the aim to fulfil cutomers expectations and keeping them satisfied by delivering on time. Quality management at FedEx compasses all of its operations.
This includes ensuring customer service practices are well established and followed by customer service employees as well as ensuring excellence in customer service (General Electric, 2012). The duties of the customer service manager are vast and will include several aspects that must be applied on a daily basis. One of these aspects is that of establishing an environment in which trust, teamwork, and self confidence can be applied by all employees. Employees are also be empowered to take ownership of the tasks that they are given and apply their skills in their individual job functions so as to perform well for their division under the guidance of his or her manager. A second duty of the customer service manager is to create and implement programs that stimulate employees and
Project manager plays an essential role in successful completion of a project. Project manager ensures that the project team completes the project on time. To accomplish this, he makes the project plan with team members and works accordingly. The main focus of project manager is the customer’s need. Project manager works with the stakeholders to get the requirements and necessary approvals required for the project.
Communication, behavior, and appearance are three are the crucial factors that make a great professional employee, as these are characteristics that can contribute to a company in its goals to be profitable. Most businesses, no matter the industry, sets certain guidelines to which its employees are expected to adhere to, these rules are usually explained in the employee handbook. Professionalism is essentially, the knowledge that an individual conveys about a certain field. At work, professionalism refers to a person doing his or her job with sincerity, and maintaining professional etiquette and ethics in the workplace. Companies specify which behaviors are acceptable, and which are not, when they first start the hiring process for a new employee.