Person Centred Approach

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PERSON CENTRED APPROACH A person centred approach (PCA) is more than just service user involvement. It is a way of supporting and working with people that affects the whole culture of a service, and everything it does, by putting the client at the centre of the care they receive. By providing a framework, PCA enables individuals to plan and set direction for their life. There is eight values to person centred approach listed below: * Individuality * Choices * Rights * Privacy * Independence * Dignity * Respect * Partnership Individuality: Assumptions should never be made about an individual. They should never have to fit in with you or your employer. Individuals should be allowed and supported to make their own choices. Care and support needs should be tailored to suit each individual. This shows respect by preserving the individual’s dignity and individuality. Their personal beliefs should be respected. Choice: Each individual you are supporting should be allowed and supported to make choices. They should be given thorough information in order to make informed choices themselves and you must acknowledge the benefits of their choices. Never take over because you can do things faster or because you think something should be done a particular way. Always involve the individual in decisions about their care and support. Sometimes individuals can be overwhelmed with choice, for example, individuals suffering from Dementia, may respond better if you give them two simple choices but this is much better than giving no choice at all. You will need to be able to communicate and listen well. Rights: Individuals you care for and support should continue to have the same rights as when they were living independently. Each individual you support has the right to say no, the right to have a relationship, the right to have a say about how

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