Project 1 Explain how, when working, you would find out what was expected of you and what work standards would be expected of you. How would this knowledge impact on the ways in which you organise your time and manage your work tasks? When working in a workplace I would firstly be expected to find out what the relevant industry standards are and what the organisational goals are within their workplace. I would find out what was expected from the job description that has been assigned to me and a thorough explanation on the job description so that both my employee and I are clear on what is expected by me. Also having a clear understanding of customer expectations and values is essential, as they are important to meet the demands and thus assists the organisation in achieving their personal goals.
Amongst the company's policies and procedures, you will find such guidelines, as 'equality and diversity'., and 'dealing with harassment and bullying at work' These policies exists to enable all employees to work cohesively. Please make sure that you familiarise yourself with all of the company policies that will assist you within your job role. It is not only important for the company to have full and up to date details of agreed ways of working, it is also a legal requirement. It is vital that this company can show up to date documents, in the forms of policies and procedures, so that employees can gain a better insight into how the company works with others to promote best practice. Little or no documentation relating to agreed ways of working, would breach national regulations, and the standards of this company.
By focusing attention on setting understandable performance expectation, it will help the employees know what is expected of them to be successful on the job. HRM defines career development goals as part of the process they make it very clear how the current position supports employee growth and additional opportunities the employee may explore. HRM should inspire employees to strive and achieve the company’s mission statement and objectives. Corporation and the employees should understand how an employee contributes to the organization. With customary discussions on feedback, coaching and position updates encourage flexibility.
This would, in a sense, produce a central knowledgebase for other employees to benefit from. Project Results: - Records of individual employees' completed professional development tasks - Database of scheduled professional development activities - Ability to search for events pertinent to employees' position - Alerting employees of required tasks - Method of submitting
However, when it comes to management positions I believe that Tanglewood should first look at their internal associates. Typically, those associates already know the culture of the business and the mission of the company. Core or Flexible Workforce: I don’t recommend the use of flexible workforce for Tanglewood. I say that because having a rotating schedule of associates like that doesn’t maintain the consistency that the company needs. Each person that comes in will have a different view on the business.
The quality of services that is an employee gives to a customer is the reason why customers return to the company. “In service firms, where the interface with the customers is broad and intense, all contact personnel must be well attuned to the mission, goals, strategies, and systems of the company. Otherwise they cannot represent their firm well and successfully handle all those crucial contacts, known
This form of leadership allows individuals to take accountability of meeting the goals of the organization. Transformational leadership fosters open communication between company lines and throughout the organizational lines. Transformational leaders are visionary and can motivate employees to do what is right for the company, despite individual differences. Building trust with the teams of employees is crucial. Transformational leadership allows for the necessary changes in paradigms to occur within the
Whereas Walters (1995), states that “It is not even only about meeting individual objectives. It is about directing and supporting employees to work as effectively and efficiently as possible in line with the needs of the organisation.” Performance appraisal is a process that usually begins with the appraiser, often the manager, setting objectives and action plans for each individual employee. These are job specific and are based on the abilities of the jobholder. It is often a one-to-one discussion and it provides both the employee and the employer with the opportunity to take an overall view of the performance of each individual. Foot and Hook (2008:249) displays the work of Randell et al.
Performance Management focuses not only on individual employees, but also on teams, programs, processes and the organization as a whole. A well developed PM program addresses individual and organizational performance matters necessary to properly create and sustain a healthy and effective results-oriented culture.
- The HRM manager could have done the following: a) Resolve the issue on unwritten code of ethics and rules by providing a legal written code and contract of work for employees. b) There must be proper and formal dissemination of information and/or consultation in every decision made upon by the administration. c) Make evaluation tools to assess the factors on labor-management relations of the company through behavior and performance of both working and administrative personnel. d) There must be transparency on promotion or movement of employees and provide opportunities for each employee to be promoted. e) Motivate workers for better productivity by letting them involve in decision-making, providing them opportunities for personal and professional growth and greater job freedom and discretion.