Perceptual Mapping of Kit Kat

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Perceptual Mapping Perceptual mapping offers marketing managers a useful technique for measuring and developing a product’s position. Perceptual mapping takes consumer’s perceptions of how similar various brands or products are to each other and relates these perceptions to product attributes. When a marketer will know where his product falls, then it will be easy for them to understand where they should give effort 3 4 5 Findings In the upper right quadrant, there are two brands kit Kat and Cadbury, which is evident that these two brands are perceived to be higher in quality and price than other brands. This map again shows that Cadbury and Kit Kat are close competitors, while both have them have good image as far as quality is concerned. Cadbury’s perceived position is higher in both quality and price than Kit Kat. A key finding is that, although the difference in quality between Kit Kat and Cadbury small, the difference in price is enormous. Therefore, it is evident that the price is not perceived to be a big factor by the target customers as Cadbury is the most preferred chocolate (found in the preference analysis) despite being so expensive. Cadbury’s high preference despite quite similar quality with Kit Kat shows it has more brand equity that does Kit Kat. For instance, Cadbury has created an image of mouth watering silk chocolate though it’s strong advertising campaign which is quite strong. Its high price rather strengthens its equity of being special. Marketing strategy As high price is not a big factor, Kit Kat should not bother much about the price of the product; it should focus more on quality. Kit Kat should bring about a change in advertising. Presently its advertising only carry the message that “Have a break, have a Kit Kat” .This message

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