I have to utilise different skills when communicating with the different individuals for example- a member of staff may need to feel valued supported and understood , I may need to adapt the way I communicate to ensure them I understand. By having staff meetings, 1:1's with the staff to discuss any issues they have, discussed they work performance. This will hopefully help with their morale within work. When I am speaking with people I am the managing I need to know they understand my instructions, and understand that as their senior they have to do the duties that I request of them, this also has to be communicated to ensure people are happy to carry out the tasks I have requested of them. I am happy to use visual aids and also to communicate by example, therefore if I am discussing an issue with the domestics I will quite happily show them what is required and how to achieve the desired result to ensure there is no misunderstanding.
Taking into account the opinions of others and listeneing properly to their input will encourage a healthy team and also give the person involved control of whos and what input they would like in their support. Features of effective team performance, are having the team interacting and empowering each other through discussion and suggestion, this enables the team through meetings and every day events to put ideas forward and develop them to see what works and what does not, as some people believe that they way they do things is the only way which is not the case. There are several challenges’ that can form between developing and established teams, as everyone has their strengths but with that comes some allowable weakness. When these are identified it is my job to nurture strengths and set goals to overcome any weaknesses I do this through observation, meetings, supervision and appraisals. Also through ongoing course work to keep up to date with legislation and any changes to legislation to comply with CQC 3.
Staff need to communicate with one another in order that each is aware of the needs of the client group and contributes to providing continuity of care. 1.2 How communication affects working relationships at work Communication in the workplace is essential to effective working both with colleagues and the client group. The use of good communication skills promotes better relationships with colleagues, clients and family members. Without good communication skills the staff member may have difficulty establishing a therapeutic relationship. This may lead to miscommunication and the client’s needs going unnoticed/unmet.
UNIT 1 Promote Communication in Health, Social Care or Children’s and Young People’s settings. * 1.1 People communicate for many reasons, effective communication ensures others are aware of what information you are trying to relay. It is also for sharing ones thoughts, feelings, needs and ideas. Communication in the workplace is very important as this allows people to pass on varied information to all staff, therefore ensuring consistency. * 1.2 Lack of communication in the workplace can result in relationships being strained and unfulfilled, it is very important that there is good communication between all members of staff as this ensures things run well and mistakes are not made and things are not overlooked.
Level 3 301- Communication 1:1 Identify the different reasons people communicate. (Diploma 301 1 People communicate to socialize, express feelings, ask questions, to share ideas, information and opinion, to express needs, to reassure, to share experiences, to give instructions, to give encouragement, to understand and to be understood, etc. 1:2 Explain how communication affects relationships in your work setting. (Diploma 301 1:2) Communication is the key for a good relationship with my service users, their families, my co-workers, my manager, etc. An effective communication is important in my work place and we make sure that the message send is clear and concise and the message must be understood correctly to have a response to avoid conflicts that could be rise because of a bad or no communication.
The next step should be for the supervisor to ask questions and try to develop a good rapport with the employee to see what is going on in their personal lives. By doing this managers show that they care about their employees and are willing to help them if possible. It also serves as a good way for management to lead by example. If supervisors and managers display acceptable behavior and are consistent in doing so, their employees will follow the examples set for
Outcome 1 1.Different reason people communicate: * To share (opinion, knowledge, feelings, emotions..etc.) * to understand * to be understood 2. How communication affects relationships in the work setting Communication affects relationships in many ways in the work setting. For example with colleagues, the manager or supervisor and also the parents of the client and the client. Good communication affects those relations by: * Better sharing a information’s * Better understanding and solving of problems * Better support and reassurance * Making work more effectively as a team * Avoiding isolation and anxiety Outcome 2 1.Demonstrate how to establish the communication and language needs ,wishes and
Maintaining an effective workplace is the reasonability of managers or supervisors by setting the example, becoming a role model, open communication, and motivation will keep employees happy and satisfy. Managers are in place to ensure human service workers are doing meaningful work by not overloading with impossible demands, and have the decision-making autonomy appropriate for professional. At the lower level individuals can feel conformity from burnout by employee development intervention, which consists of in service training on time management, and peer support for problem-solving and resource exchange. A good tool that can be implemented in organizations is Employee Assistance Program also known as EAPs. EAPs provide counseling to employees who are
I think the humanistic-encouraging trait is important because like any other leader, people must trust you, set goals that are attainable, learn how to resolve issues in a constructive manner, and encourage your followers. I enjoy listening to people’s problems and helping them think positive and find the healthiest or best solution. I am normally the person my friends come to when they need to talk to someone. I believe as a manager a person must have a sense of how a person is and deal with each person individually if needed so each person as an understanding of what is the mission is. Controlling as a manager is something I believe I will have to work on.
Promote communication in health, social care or children’s and young people’s setting CU1530 1.1 People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, emotions, to give encouragement and show others they are valued. They also use communication to express need, to share ideas and information, to reassure, to express feeling, to build relationships, socialize, to ask questions and to share experiences. 1.2 Communication is a fundamental relationship-building skill in the workplace. If people don't communicate well they limit their ability to connect on any meaningful level and, at the extreme, can create conflict. Positive communication skills like listening, open-ended questions, calm tone of voice and