Make sure you listen effectively and the use of body language is also important. 3.4 Sometimes you may need to get more specialist advice because an individual’s communication is too complex to deal with alone. Such as a speak and language therapist, sign language training. Where there is a language issue then you may need to get an interpreter.
Jargon, slang and use of acronyms – these forms of language only make sense to people with specialist knowledge. A person who doesn’t have this specialist knowledge won’t understand the message. Dialect – people who speak English using a regional dialect (for example Glaswegian or Liverpudlian) pronounce words in different ways. Distress, emotional difficulties and health problems – some conditions,
We have many reasons of communicating with each other, and these are to express ourselves as well as to pass on information and knowledge. Effective communication involves verbal and non-verbal interaction. P1 Both of these communication methods can be expressed through skills such as: * Tone and volume of voice * Body language- Posture * Facial expressions * The use of touch * Clarifying * Questioning This involves the way our tone interprets what you say and what influence it has on the receiver. Depending on what we say, we should know 'how' to say it. For example, if you talk very slow and in a low voice, people may consider you to be shy, embarrassed, not confident and unsure.
As a carer it is my role and responsibility to support individuals to express themselves. The way in which i do this is to assess their needs, access information regarding communication needs and provide appropriate supports aids or equipment and encourage and motivate communication. Without support or appropriate support the individual would be unable to express their needs which could lead to emotional and physical difficulties. 1.3 Analyse features of the environment that may help or hinder communication It is difficult and frustrating to communicate effectively when there is background noise, therefore arranging the environment to aid communication is a very important step to achieve effective communication. Some factors that can hinder communication are; * Poor lighting, individuals with poor sight unable to see you.
Good quality care relationships are dependent on a number of factors that are changeable. A key factor that affects the quality of care is that the relationship between the “carer” and the person being cared for should be based on clear communication, trust and respect from both parties. Without this both factions may feel the care provided is good but if there is no communication due to lack of trust or respect then the standard of care may be lacking. To ensure that both parties are not vulnerable to abuse or being over stretched, external services need to be available and appropriate measures in place to assist them. The difficulties that carers may face can be mental, physiological and/or physical.
Encourage communication Work with others Without the appropriate support the individual would be unable to express their needs or how they are feeling which can lead to both emotional and physical difficulties. By fully supporting individuals with specific communication needs you are able to support their rights 3. How the environment mite help or hinder communication It can be very frustrating if an individual struggles to communicated to other when thing happening around them In a noisy environment they may struggle to be heard In a busy environment the struggle to get someone attention It is important that you are attentive to your your individuals needs That you take time to listen and understand what the individual is trying to say 4. None based formal language system An individual may use none formal language because they may find to hard to make someone understand what they are trying to say. This may cause distress to the individual.
Another factor is the person your speaking to and the level of understanding they have, and if they will be able to understand more technical and complicated words. Another factor would be the environment that you’re in, because if it’s too noisy you might not be able to understand what the other person is saying. Explain how people from different backgrounds may use and/or interpret communication methods in different ways. People from different backgrounds may communicate differently in ways such as languages, touch and using different gestures. Identify barriers to effective communication.
I1. It is important to recognise that communication is a two way channel. There are many factors that can affect an individual’s skills and ability to communicate effectively. Working with young people with emotional and behavioural difficulties requires an understanding of their individual needs and mostly backgrounds as it promotes an open forum were young people feel free to express their views and opinions. I also identify that communication flow must also be maintained amongst individual team members.
Some of the challenges that arise when communicating with different cultures are difference in communication styles, attitudes towards conflict, decision-making styles, and approaches on tasks. It is important we accept each and everyone’s differences. Non-verbal communication may be more effective when dealing with different cultures and languages. Effective communication requires special attention and consideration from each party. When cultural barriers exist, one must rely on nonverbal communication to relay the correct message.
Specific needs such as physical difficulties can influence a person ability to communicate, always be sensitive to the specific needs of the individual so communication is encouraged from the start. You will need to modify your method of communication according to whom you are speaking to, what