Outback Steakhouse Essay

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Outback Steakhouse HRM 530 February 10, 2012 Discuss how the employee selection methods at Outback Steakhouse help the organization achieve a competitive advantage. Outback Steakhouse was begun in the spring of 1988 and currently has 1,100 restaurants worldwide with more than 65,000 employees (Stewart & Brown, 2009). Achieving a competitive advantage always means doing better than your competitors. Outback Steakhouse does exactly this when recruiting and hiring employees. Jeff Smith, President of Outback Steakhouse says, “At the heart of Outback Steakhouse is a solid foundation built upon the uniqueness of our people. We believe in the sanctity of the individual, the value of diversity and in treating people with kindness, respect and understanding. The success of Outback Steakhouse is the result of putting our people first.” This being said, the recruitment selection happens in five steps. The first step is that each applicant is given a realistic job preview that shares the benefits and the job responsibilities of working for Outback. This offers employees a preview of the responsibilities and duties that they will be charged with as employees and how they will be held accountable (Stewart & Brown, 2009). The second step involves sharing with the prospective employees the dimension of performance stipulations, which states the expected behavior of Outbackers. The third step involves the completion of an application form. The fourth step involves assessment through various tests on cognition, personality and much more. The fifth and last step involves an oral interview which precedes the final selection. Discuss the importance of fit to Outback Steakhouse. The meaning of “fit” in an organization defines the ability of a hired employee or prospective employee to adapt to the organization’s culture, rules, regulations and required work

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