Organizational Development Essay

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Case Study: Kenworth Motors Introduction This case is a narrative recount of an organizational development (OD) consultant on his business trip to Kenworth Motors’ Seattle truck manufacturing plant. Question 1 How well did the OD consultant prepares for the meeting with Denton? Would you have done anything differently? I think the OD consultant didn’t well prepared for the meeting with Denton because he didn’t put some times to do research about the Kenworth Motors background and it’s current situation as well as make some research about Denton through internet or work network. I would do more research about the company and Denton to ensure that I know the situation that I am dealing with and it helps to provide Denton with more accurate consultant as i would have more knowledge about the company works. Robert Denton whose the plant manager of Kenworth Motors is having issue with his two new managers which one of them handle the purchasing and inventory and the other handle personnel. Both managers are coping with Denton very much but somehow Denton still feel like they aren’t jelled together as a team quite like what he’d hoped therefore making doubt on Denton mind on what he should do to make the team relationship stronger and more focus on the overall benefit of Kenworth Motors. Denton appointed the OD consultant for a meeting to talk it out about his issue and hopefully come up with an answer to his problem. The cause of his problem is most likely from the way they interact with each other, Denton might have not spend enough time to learn and understand his new managers therefore create a gap in his team work. The other possibility is that the two managers are still new and still trying to cope with the new working environment, which create a distraction in their work. Question 2 In the discussion between the OD consultant and Denton, what was effective and

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