Lessens need to purchase “hard copy” of these. * Other competitors; Circuit City, CompUSA, Amazon.com, even Wal-Mart, Target, etc. * Possibility of losing customers to wholesale business. I think that for the most part Best Buy has lived up to their mission statement, because they are at the intersection of technology and life. I believe this to be true because they offer some of the newest technology in their store and it is place where people can actually interact with salespeople in real life.
Also the products bought from online can be take back to a store and can be exchange or refund. Alternatively, kitchen or bedroom furniture’s could be delivered to the costumer’s house. All retail stores are now offering an eRetailing. This allows all the consumers to buy products from the internet. The internet has three main advantages compared with traditional retail outfits- these are: 1.
If they couldn’t sell frozen products, people would most likely move to another supermarket with a wider variety of products on offer. Having stock displays isn’t very important for Sainsbury’s. They are useful to promote new products or offers. They catch the attention of customers making them notice what’s on offer ergo the product will sell faster than being on an ordinary shelf. Employees of Sainsbury’s represent the company to customers in stores, this is why uniform is important.
Cost savings can be computerized accounting programs reduce staff time doing accounts and reduce audit expenses as records are neat, up-to-date and accurate. This system allows them to record business transactions accurately and generate financial reports quickly for management review. However if Rumble carry less transactions this means they won’t need to have computerised accounting system because it is very expensive for them to use. In this case it is best for them to have manual accounting system because it is reliable, cheap and easy to use. They can easily do their transaction without problems.
Having an online website is great advantage as It allows customers to shop at all hours and have access to purchase all products. If for example you go into to buy a product and it is out of stock you have the option to go online and still get what you need. Additionally, the option to shop online addresses the various different customer demographics, such as individuals who are disabled, as online shopping could make shopping for groceries and other necessities a lot easier for such individuals. Therefore it is evident that technological factors have increased customer satisfaction by providing customers with an alternate shopping method. The stores can be affected in either a good or bad way by Technological factors.
Pros and Cons of the other options: • Increase the number of catalogs. o Pros: Because of their past experience, it is easy to execute and relatively easy to predict how much revenue they will get from an increase in catalogs. o Cons: Catalog mailings to prospective customers are explicitly ineffective and costly. So, this option does not address the underlying problem of not targeting new customers. Furthermore, Random customers who receive catalogs might
The internet offers competitive pricing, easy access and convenience, customers can personalize services. The worldwide web not only features products but also services that allow consumers to pay their utility, credit card, mortgage and car bills online. Customers can search travel destinations and make reservations for airfare, hotels, and rental cars from the comfort of their own home. Technology advancements have made connecting to the internet easier and affordable; many businesses offer hot spots for Wi-Fi access. More and more companies are using the internet to promote new products and services.
I for one do not like to return anything if possible and trying something out before I buy is one way I eliminate that problem. Another thing I like about shopping in a store is the human interaction. Nothing compares to good old fashioned face to face customer service. I do not say that to bash the online chat or over the phone service of companies but sometimes it is nice to see a face when you are getting a product recommendation or dealing with handing over your hard earned money. I find face to face interaction especially helpful when dealing with complaints.
With all the advantages of moving to the internet the online community continues to grow. Of course you can still do all your banking at the bank or go to the store to buy stuff, but times are changing. 40% of the Bank of America customers use the Online only account that charges a fee if you want to use the physical bank. With the way things are going our entire society could go completely online. With people relying on the internet for their everyday lives its no wonder that to some people think that internet should be considered a human right.
Memo To: Laura M. Smith From: Lakia M. Hairston CC: Date: November 2, 2009 Re: Ethical, Legal and Regulatory Differences Today, the popularity of the internet has been the foundation of new business, e-business. Just about anything can be done online now. Many people are reverting from shopping in stores of malls because of the convenience of the internet. You can do anything from balancing your check book, to ordering pizza online today, which is making the internet a big part of most peoples lives around the world. Businesses are making transactions with other businesses online eliminating extra time and wasted money.