Personal and Professional Healthcare Communication University Of Phoenix HCS/350 Communication is an integral part of daily life and occurs everywhere, everyday. Speaking with patients, family members, at work meetings, in personal life with one’s children teachers or at home; communication is how people express their concerns and thoughts, teach information and learn information. In this paper the suggests to discuss are, the definition of health care communication, the relevancy of effective personal health care communication with other healthcare professionals, clients, and patients, the relevancy of effective professional healthcare communication to health outcomes, how the lack of effective communication contributes to poor health care outcomes, and the theories and principals of therapeutic communication in health care settings for the health care professional. According to the dictionary of health, “health care communication is a key strategy to inform the public about health concerns and to maintain important health issues on the public agenda.” The benefits of health communication include health promotion, health care policy, disease prevention, and the business of health care as well as a better quality of life and health of individuals within the community. Effective communication in the health care field is crucial for health care professionals, patients and the hospital or establishment providing the care.
Supervisors- supervise everybody and be there when needed Nurses- Be there when needed for clinical and to help e.g. : sign meds charts, support and lead team Managers-All of the above Physios/OT/Doctors/tech specialist etc. - Help out in their own individual sections to provide the range of care and needs to the individual. 2.1- Why is it important to stick to your agreed scope of your job role? There are many reasons but when signing contract you are signing for that specific job and it employs what you are expected to do.
It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace. - Individuals communicate with carers to express their needs and preferences and to ensure they are met. As a carer I would discuss the options and choices available to the individual to allow them an informed choice regards their care. | | 1 | 1.2 | Explain how effective communication affects all aspects of own work | Within the care setting I communicate using: Communication books, Handover with Colleagues, staff message book, Staff meetings, meetings with my Line Manager Etc.
In my role I will need to form relationship with wide range of people including People who use the service Family and friends of the individual I support Managers Colleagues from my organisation Colleagues from other organisation Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace. 2.2 Explain how communication affects relationships in adult social care setting. When working in care setting communication is a
Today, as a Registered Nurse, when I see something that needs to be done for my patient, I speak to a physician and usually the problem is solved by the next day. A really good doctor will ask the nurse, “Any concerns that you have about Mrs. Smith?” In turn, I always ask the nurse assistant her input, which is often invaluable and spot-on. Every team member in an organization can add her unique and valuable view point which can create an excellent solution to a problem. According to Bell, “research indicates that groups composed of people from different backgrounds bring with them different
It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace. Service User’s communicate with carers to express their needs and preferences and to ensure they are met. As a carer I would discuss the options and choices available to the individual to allow them an informed choice regard their care. 1.2 Explain how effective communication affects all aspects of working in adult social care settings Working in health and social care is about communication and relationships.
The role of communication in health and social care Communication is a key to our society, it allows us to build and maintain relationships, motivate and change ours and others attitudes. As health and social care workers we strive to communicate effectively with every person we come into contact with and provide support for every individual, whether giving a service user results at the doctors or helping someone gain confidence and selfesteem; or in a rehabilitation centre where every person is different; this essay will discuss the different roles communication plays in the health and social care industry. What is communication in the health and social care setting? Firstly a health and social care setting is a broad term used for people who are in the health and social care industry; this could range from the medical sector such as a doctor, nurse, physiotherapist, and dentist as well as people who are there to support others, such as a councillor, mentor, probation officer and social worker. As you can see the health and social care industry is vast.
Identify the different reasons people communicate People communicate in order to give instructions, to acknowledge they have understood an instruction, to share information, to build relationships with people and to share opinions, knowledge, emotions and to give encouragement and advice. As a carer I am required to communicate with colleagues, clients, client’s families and medical health care professionals whilst at work. I am required to communicate effectively with others to ensure I am meeting the needs of the client, when booking appointments for the client with medical professionals and with the client’s family about any quiries and updates they require about the client. I am also required to communicate regularly in writing when carrying out tasks such as documenting information in communication books and various charts such as food and fluid intake monitoring, documenting any medication that has been handled and filling in timesheets. Unit 1.
The conversation with patients and families tells much about the way they feel. As a health care provider, treating patients and families with empathy, listening, and respect enhances clinician-patient relationship. The health care provider must communicate with patients and their significant others about medical conditions, needed tests, explaining their medication actions, and possible side effects. The nurse must communicate effectively by using clear terms and avoiding medical jargons that could
Developing Communication Skills In Nursing Essay Nurses largely affect society in the health care system by helping, supporting and caring for an individual, a whole family or even an entire community. While in the medical surroundings, the nurse becomes the primary contact for the patient in care and spends a lot of time with them. Before approaching a nursing care situation a nurse needs to clear all judgments and respect every individual, as there are many different religions, morals and personal beliefs in the world today. Therefore nurses need to develop the ability of quality communication skills which helps to create great interpersonal relationship skills in nursing. Communication and interviewing are both skills needed to develop interpersonal relationships within the nursing environment.