CASE STUDY 2
Being able to see the person you are communicating with face to face can help you gauge their response by reading their body language and actively participating in dialogue.
Written communication is the most appropriate when detailed instructions are required, when something needs to be documented, or when the person is too far away to easily speak with over the phone or in person.
Your gestures, eye contact and movement, and the way you stand and sit all convey a message to the person you are communicating with. Use gestures appropriately, or leave your hands at your sides. Don't fidget, which is distracting, and avoid crossing your arms, which sends off the appearance of being angry or closed off.
Cv. That depends on the mental capacity of the individual you want to support. First, you must obtain their permission and then you must get them to express as exactly as possible what help they think they need. Then you can offer further information, suggestions, and a plan to challenge such decisions. You could offer to be their spokesperson if they weren't confident enough to speak out, or to accompany them to any hearing or appointment. Arrange a review or mediation meetings.
vHowever, if the person is mentally impaired, you would have to get their signed permission to speak and act on their behalf before any health or social care workers would listen to you. Because of issues of confidentiality, you either have to be next of kin, or obtain powers of attorney or guardianship.
Cvi. Possible consequences of personal views of others are allowed to influence the choices an individual makes are:
The consequences are that the individual making the choice may make a decision that they might later regret or worse, that has a devastating impact on their life. A person should never make a decision based purely on the personal views of others but should instead gather all the available...