Aiii Explain two ways of helping other practitioners to understand the importance of handling information securely. Explain the potential consequences of handling personal information securely and to follow the legislation and codes of practice. They summarise the main points of legal requirement for handling information; •Data Protection Act 1998 •Freedom of information Act 2000. Aiv Explain two ways of helping other practitioners to understand the different systems used to record information in adult social care settings. By explaining the importance of keeping confidential information such as daily recordings or daily activities in a secure place and not to pass on any information to anyone outside of the individual’s direct team.
Unit PWCS 21: Principles of communication in adult social care settings Task 1: Understand why communication is important in adult social care setting * An identification of the different reasons why people communicate People communicate for various different reasons; some being to show feelings, opinions, emotions, problems, and the list goes on and on. The communication itself can come across in two main different ways that being a professional one or a personal one. In the social care setting it is important for key communications to be recorded as they may be needed to be relied upon in legal or medical situations. Of course all communications are confidential and only shared on a “need to know” bases. However communications between colleges is essential in order to keep continuity for clients and to also make sure the clients updated needs are met.
Whilst it is Hannah’s right to make decisions for herself and choose to take the medication or not, in this case from the information given it could be detrimental to her health and therefore I would explain to Hannah that the information given to me in confidence; through Hannah not taking her prescribed medication she may be at risk of harm and therefore I would need to pass the information on to my Manager to ensure her wellbeing is being addressed. It is Hannah’s choice who she shares information with and I would give her my assurance that the information would not be shared with her daughter unless she consented to it. Bii Identify the range of people who may need to know about Hannah’s situation, and describe any tensions that may occur if the information is shared. The range of people that would need share the information would be those directly with her care, healthcare professionals including her GP who can work with Hannah to help her understand the benefits of taking her medication. If the information was shared with the daughter this could cause upset and potential breakdown of the relationship.
Unit 301 Principal of communication in adult social care settings. Outcome 1 Reasons why people communicate are to obtain and receive information, to get to know each other and form relationships. In an adult social care setting communication is important to express and share ideas, feelings, needs and wishes and preferences. Communication can affect relationships in many ways, in the adult social care it is an essential to communicate to one another because otherwise communication can lead to good or poor service. Good communication with the residents encourages participation in activities therefore promoting equality within the care setting.
AIII) Using the table below, identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual. How effective is this method? Asking/observing the individual: This would help a professional to understand whether the individual has hearing or speech impediments, and also if there were any language barriers. Observing them would also allow to see if the individual was comfortable with the conversation, whether they held eye contact or if they showed signs of shyness/intimidation which could prevent them
If the client would chose to talk with me during the massage about private things, I would support him and ensure that the conversation is confidential. 3. Client rights and responsibilities are as important as therapists right and responsibilities. These rules are very important because it gives the service provider the professionalism and boundaries between the client and himself. Before the service is provided the set of rules is placed before the client for him to read and sign after that I would ask him if he understood the rules.
Task B – Poster Create a poster about confidentiality which can be used in an adult social care setting. The poster must: Give a definition of the term 'confidentiality' as it applies in adult social care settings. Describe examples of how to maintain confidentiality in day to day communication. Describe examples of situations where you might need to share confidential information with other professionals or the carers of individuals receiving the service. Explain how and when to seek advice about confidentiality and where to go for help.
3.1 Barriers to communication are Hearing impairment, visual impairment, speech impairment, speaking a different language, physical barrier, emotional barrier. 3.2 Ways to reduce barriers to communicate are if some has a hearing impairment then you need to if they are using a hearing aid you need to make sure that it it working properly, ensure that you are sitting in good light and that you speak clearly and do not shout. As this makes it more difficult for the individual to understand and read what you are saying. 3.3 Ways to check that communication has been understood is to ask the individual. Make sure you listen effectively and the use of body language is also important.
The meaning of confidentiality is a requirement to keep personal information private and only share it with those who need to know. There are three main reason why confidentiality is an important issue in health and social care settings. Trust – The relationships we build with individuals and their families are central to your care role. Your breaking their trust if you repeat any information they share with you. People need to be aware of the policies and procedures of confidentiality.
Unit 2 : Principles of Personal Development in Adult Social Care Settings. 1: Understand what is required for good practice in adult social care roles. I have attached a copy of my view of my job description and also St, Georges’ Nursing homes Night Shift Protocols which show my understanding and the homes directives on my duties and responsibilities. I understand that my duty of care as is the homes is to as far as reasonably possible ensure that our residents in the first instance, have a safe environment and are protected to the best of everyone’s ability from harm be this physical, mental or economical. In law mine and all persons are required to act towards others and the public with watchfulness, attention, caution and