By effectively getting your message across, you communicate your thoughts and ideas successfully. When you are not effective, the thoughts and ideas that you impart do not certainly display your own, creating a communications breakdown and producing barriers that can cause problems in reaching your goals personally and professionally. The Importance of Communication For communication to happen it must move from a sender to a receiver. This must happen regardless of the structure of communication. For communication to be successful it has to be understood by the receiver and the ability to be replied to.
Without it fulfilling what position entails would be impossible. It is important to observe an individual's reaction when communicating at all times, as alternative/altered ways for communication can express as much if not more e.g facial expressions eye contacts hearing aid picture cards Braille lip read slow talk Individual's communication and language needs can be found in individual's care plan. Manager 's briefing to be expected sometimes there's individuals' family/friends can give you some guidance. If possible the best source for needs required is individual's themselves. The best communication method meeting individual's communication needs, wishes and preferences is given opportunity of choice.
sexual, religion, politics etc ). We can have work/professional relationship with someone we don't really like. We address people differently using their title or surname (eg. Dr.) Personal relationships are informal and based on emotions where we share feelings, thoughts and support between each other. In personal relationships we can be who we are, doing things together outside of work with family or friends.
This is located in a frequently used part of the house and is simple written text and pictures. I also use the leaflets about events in community which I discuss individually with clients or at the residents meeting. The second group is colleagues. One part of my role is to deliver information to the staff which I do in the form of a formal handover at the end of each shift. The handovers play important part in care setting as the information can be easily misunderstand or even forgotten.
If a person is unable to speak then body language will be used such as touching, hand gestures, sign language and facial expressions. We all communicate in different ways and the tone, pitch, stress and clarity are very important to the meaning of speech. Also it’s important to speak clearly and slowly, you must have eye contact and position yourself to the level of the individual to show them that you are listening. 1.2 Explain how effective communication affects all aspects of own work. We need to communicate with people all the time, but most of all the person who we are supporting, also including family and friends who are most likely to be involved in the support of the individual.
I will also attempt to identify the barriers to communication in this dialogue and explore the reasons why these skills were used ineffectively, and suggest how they could have been improved upon. Rapport-building is defined by Robbins (1986, p. 207, as cited in Study Guide) as ‘the ability to enter someone else’s world, to make him feel that you understand him, that you have a strong common bond’ I think it is at the very core of effective interpersonal communication because it ‘is one of the most important features or characteristics of unconscious human interaction’ and without it the purpose of the interaction cannot be achieved. It is ‘commonality of perspective, being in "sync", being on the same "wavelength" as the person with whom you are talking’ (http://www.inspirationalsolutions-lp.co.uk/theimportanceofrapport.pdf). Following that line of thinking it is essential to establish rapport as soon as possible in a didactic interpersonal conversation, whatever the purpose of the discussion is – to learn, to relate, to play or to help (De Vito, p.80). The very first sentence that Hanna says demonstrates an attempt to establish rapport “Howya doing?” (he does not wait for an answer and continues talking)
One to one communication is only effective when listening skills, questioning skills and information-giving skills are present. Communication in groups can be anything from family groups, friendship groups or even work groups. In groups, you must learn how to take turns between speaking and listening. Group discussions may also feel competitive if a few people dominate, which is why compromise in these groups is essential. To be an effective group member, they must; listen, respond positively, doesn’t distract from main purpose, constructive approach to other members and must also make verbal contributions to the group.
1.2 Effective communication affect all aspects of our work. It’s important to communicate as getting information can assist with the care we give. It can also help us to find out likes and dislikes, to improve quality of life. 1.3 Its important to observe an individual’s reaction when communicating with them so you can get an idea of how that person is feeling, we communicate through speaking, facial expressions, body language, position, dress and gestures. Body language is the most important way of communicating without using words.
1.3 Analyse the barriers and challenges to communication within own job role The barriers and challenges of communication within my role could be • a break down of communication (lack of understanding) • lack of message clarity • distractions • Distance – and resources not working effectively. Communication within my role is extremely important this can work as a relationship building skill to perform basic levels of management to effectively lead and manage a team, the general social care code of practice states that communication should be open, accurate, appropriate and conducted in an appropriate way, by communicating this way and leading by example staff members will gain trust and confidence. Barriers could be communications were abbreviations are being used and others do not understand, Slang or Jargon is being used within the environment
If handled badly, communication can lead to a breakdown in the interaction between the sender and the intended recipient! Its application has been proven time and time again to be imperative for the initiation and preservation of any relationship. There are three main forms of communication: Written, Verbal and Non-Verbal. Written - involves any type of interaction that involves the written word - for e.g. this written report Verbal - involves an audible means of interacting with another through the use of words and/or sounds - for e.g.