Showing you that everyday people like yourself, or most Americans, that fun does happen at work or it can happen at work. It does not show some celebrity doing things that regular people cannot. That would make the commercial unrealistic. The commercial give you a real setting with regular office people. It entertains you by showing a normal office environment which might seem boring with people that are all about work and no play and twisting it into funny a situation.
NVQ Level 2 Questions INTRODUCTION TO COMMUNICATION 1.1 Identify different reasons why people communicate To express need to share ideas and information, to reassure; to express feelings; to build relationships; socialize; to ask questions; to share experiences. Communicating it is the primary form of transmission and reception of information. 1.2 Explain how effective communication affects all aspects of own work A good communication help to understand people needs, build trust prevents misunderstanding. When communication is well set up, allows you to provide better customer service, saving time and avoiding misunderstandings. For example in the case of a member whose primary language is not English, it is good practice to make use of plain English, easy to understand.
An experiential account from a single case study has been used, based on secondary data from a semi-structured interview. The qualitative method of interpretive phenomenological analysis (IPA) was used with an ideographic focus to identify themes and then organise these into clusters. IPA is still a recently developed research method, its expansion could lead to valuable insights into the effects quality of friendship can have on the social development of an individual. Introduction There are a myriad of interpersonal relationships an individual can engage in; work relationships, intimate relationships, or friendships. All these relationships are at the heart of our existence and play a vital role in shaping our lives (Berscheid and Peplau, 2002).
From this we are encouraged to look outside the edge of mainstream society and see a wider humanity, rather then the dominant class. We are also told about his clean well manicured hands and conservative sharp suits. From this infomation we are able to see that he can infact afford the book, yet for some reason chooses not to purchase it. At this point Winton is encouraging the reader to look deeper into the story and get a feel for the characters surroundings. It then becomes easy for the reader to understand why the unnamed man chooses to read in the store, because despite all Fat Maz's soul searching and her father's bad temper, the newsagency is actually a very place with a homey feel.
There are two ways that we use to communicate. The two coexist alongside each other, and they are verbal and nonverbal communication. One is spoken, and one is not. Nonverbal communication consists of body language, such as gestures, facial expressions, eye contact and posture. Touch is also a form of nonverbal communication that can indicate a person's feelings or level of comfort, but illustrates personality characteristics as well.
The impact of communication on own work: communication with others eg colleagues, people who use services, children; supports the development of effective relationships, helps to build trust; aids understanding of individuals’ needs; prevents misunderstandings; supports the development of own knowledge and skills 1.3. Explain why it is important to observe an individual’s reactions when communicating with them. The importance of observing others’ reactions: verbal communication eg tone, pitch, silence; non verbal communication eg body language, facial expressions, eye contact, gestures, touch; to understand emotional state; know if information has been understood; when and how to adjust communication method; recognising barriers to communication 2.1. Find out an individual’s communication and language needs, wishes and preferences. Communication and language needs of individuals: home language; preferred method; sensory difficulties; preferences based on eg beliefs, values, cultural variations, age, gender; additional learning needs; physical disabilities 2.3.
1.1 - There are many different reasons as to why people communicate, some of these reasons are to share ideas and information, to reassure others, share experiences, give encouragement, show feelings, express needs, share opinions, socialise, question others, and to give instructions. 1.2 - Communication affects relationships by the way someone is spoken to. If someone is spoken to politely, there is more of a chance of a polite response, whereas if someone has been spoken to horribly and bluntly then they may become agitated and hostile. The best way I find to communicate with someone is to do it with manners and courtesy, taking into account the needs of the individual such as cognitive, sensory and physical impairments. 2.1 - When getting to know an individual, it is important to know how they like to be addressed such as some people called James likes to be called Jim but there are others who like to be called something completely different.
• Note their non-verbal responses such as body language and facial expression, eye contact. • Touch and gesture • I would also look out for signs that the information has been understand and adjust my communication method accordingly. 3. Be able to overcome barriers to communication 3.1 Explain how people from different backgrounds may use and/or interpret communication methods in different ways. People’s, culture, differences in verbal communication, e.g.
Nonverbal includes the following; eye contact, touch and paralanguage. By using these nonverbal skills will help covey the interest and understanding of a message. When you are engage with eye contact will show that one is connected to the sender and the sender focused on the receiver will help direct the communication. By using touch can help a person connect emotionally to the communication. In my opinion, touch is important but should be used wisely.
The characteristic of counselling is based on the relationship built (rapport) between two or more people either professional or non-professional, which aims to apply to psychological theories by using different sets of counselling skills such as the core conditions, core skills or micro-skills. The term counselling can have a variety of meanings, whereas in some cases it can be associated with problems that are related with feelings, emotions and negative past or present experiences. The simple way to define counselling skills is a communication skill that creates self-environment whereas the speaker feels safe to find their organismic self. A person who offers counselling skills will be providing support and guidance to the other person in order to aid them to reflect and explore their own feelings and clarify conflicting issues and finding alternative way in dealing with their problem(s). So that, those skills will allow the speaker or client to decide what to do next rather than have someone else to make decisions for them (introjection of values).