Q1) Understand why effective communication is important in the work setting. Effective communication in the workplace is necessary for an effective work environment. Productivity decreases and everyone gets stressed if people do not communicate effectively. Some of the more common problems that prevent effective communication can be overcome by simply minimizing them or even eliminating them. When these things are dealt with, the work place can function more efficiently, and the work environment is much more pleasant for everyone.
constantly improving how you work is not only good for gaining knowledge but for your own self-worth and confidence and how other people perceive you e.g. when applying for another job or promotion your manager maybe be asked to comment on the way you have worked for them. I find that gaining extra knowledge makes me feel good about myself but also helps me assist other people in the workplace. 1.2 Explain the purpose and benefits of encouraging and accepting feedback from others Accepting feedback from other people is a desirable ability in the work place especially when working in a team. By listening to people’s feedback not only can you find better ways of working increasing your speed and efficiency but you can work with other people to build upon ideas.
It is important that companies find innovative ways to keep relations high between upper management and the employees themselves. Having good relations trickles down to improved services, improved production, and a happier work force. The best way that a manager / supervisor can do this is to be fair, be firm, and be a part of the team. Employees who have managers / supervisor who have been promoted from within a company and understands the job gives a morale boost when employees see that there are opportunities for them to "increase their status" Employees who have managers / supervisors who are hired " off the streets" sometimes feel resentments, due to the fact that they may feel as if the person is inexperienced. An employee's perception is everything, even if it may be incorrect.
Over time management concepts have evolved into modern techniques that rely more on listening to and understanding the needs of employees as more businesses realize how much more productive employees can be when they have some control in their team or work environment. I do feel that some leadership decisions can and should be made directly by the leader or manager in charge, as there is not always time available or valid reason to ask opinions or suggestions from the entire group. However, there are a lot of leadership decisions that can be better resolved with input from the people that will be directly affected by the decisions. Providing employees some control over their work situation can provide them with more work satisfaction; keeping employees happy in their workplace will
4) Yes, Employee referrals are better. They are lost cost, high quality hires, and research has shown that individuals hired through referrals are less likely to leave, which will help in Tangle Woods retention rate. The result would be better employees who want to stay and work there and also better employees, because Tangle wood would be hiring them themselves and will better be able to see if they fit into the culture. 5) Another good bottom line metric would be experience. It doesn’t have to be specific to retail stores, just other jobs with customer service experience.
James performance appraisal method is implemented by using the generic performance appraisal form; because it allows the supervisor to list the job description and rate whether or not the employee is performing to standards and allow. Numbers are given to rate performance level rating someone less than 2.0 means that they will need some improvement in a particular area. Rating someone 2.0 mean they are doing just enough to get by the average anything higher than 2.0 means they have done an extraordinary job (Fallon & McConnell 2007; p.241). The organization implemented this performance appraisal over self – appraisal and team appraisals; because self appraisals keeps employee’s from over and under rating themselves. team appraisals can sometimes be unjust, because one or two people could possibly slack when it comes to performing their job and make the team look bad.
The inability to look past the right choice to the most beneficial one, the obligation to right versus wrong, and the idea of equality in the workplace may result in problems in the workplace for a person who holds these values within the obligation category. With this said, it is certainly valuable to know the individual ethical style and perspective held when entering a business atmosphere. This would allow for easier transition of ethical dilemmas into issues that can be accepted by everyone involved. This, in turn, would provide a better atmosphere for the company, the employees, and ultimately the
Furthermore, by lending an empathetic ear and accurately identifying the root cause of problems, the plan builds relevant solutions to meet employee needs, enabling enhanced performance. Another strength is boosting the workplace atmosphere through optimism. The plan has some weaknesses in addition to the above listed strengths. For instance, an approach using emotional intelligence attributes may be perceived as invasive or personal, resulting in employee resistance (Pearman, 2011). Also, some employees may not be capable or willing to transition to a positive mindset.
Good communication skills can be a be that kind word spoke to fellow co worker that is having a terrible day or it or it may that kind spoke to a worker that has self esteem issues or it just might be that motivating word that may make that employee may want to move to that next level within the company. A kind word or having and mentoring spirit with words creates such a positive environment. Communications skills can create the opposite such as;Unkind words can break a person to the down. Bad communication skills create total chaos in a workplace it has people afraid to ask for help when needed,a total moral buster,no team players,not wanting to go that extra mile for one another and just plan not coming to work to have to deal with that boss who has issues. When the communication skills are bad it just radiates within a place it is has create attendance problems,poor productivity,and just negative vibes everywhere from the time you pull in the parking lot makes that yo day feel like it last forever.
Take the example of S0O-employee Lindblad Expeditions. It emphasizes agreeableness in its hiring decisions. The VP of HR commented, "You can teach people any technical skill, but you can't teach them how to be a kindhearted, generous-minded person with an open spirit." So, while employers want agreeable employees, agreeable employees are not better job performers, and they are less successful in their careers. One might explain this apparent contradiction by noting that employers value agreeable employees for other reasons: They are more pleasant to be around, and they may help others in ways that aren't reflected in their job performance.