Non-Verbal Communication Essay

2006 Words9 Pages
3. Non-verbal communication is a powerful part of the communication process. Discuss the contexts or functions in which it impacts on our interaction with others in society. Definition of non-verbal communication There are scores of definitions that researchers and scholars use to define non-verbal communication. “It is communication without words” (Foundations of Human Communication by Joseph De Vito) Non-verbal Communication includes: (a) Vocal communication (i.e. using the mouth) - Tone of voice, sighs, screams, vocal qualities (loudness, pitch etc) sounds. (b) Non vocal communication (i.e. body language) - Gestures, movement, appearance, facial expressions etc. Why is non-verbal communication important? Basically, it is one of the key aspects of communication (and especially important in a high-context culture). It has multiple functions: * Used to repeat the verbal message (e.g. point in a direction while stating directions. * Often used to accent a verbal message. (e.g. verbal tone indicates the actual meaning of the specific words). * Often complement the verbal message but also may contradict. E.g.: a nod reinforces a positive message (among Americans); a “wink” may contradict a stated positive message. * Regulate interactions (non-verbal cues covey when the other person should speak or not speak). * May substitute for the verbal message (especially if it is blocked by noise, interruption, etc) — i.e. gestures (finger to lips to indicate need for quiet), facial expressions (i.e. a nod instead of a yes). Note the implications of the proverb: “Actions speak louder than words.” In essence, this underscores the importance of non-verbal communication. Non-verbal communication is
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