Multicultural Experience Page 1 Multicultural Experience Paper Jamie Berthelette PSY/400 February 20, 2012 Ami Taharka Multicultural Experience Page 2 Abstract Recently I went to eat at this new Thai restaurant in the city I use to live in. The name of the place is Thai Garden and I have to say it is an amazing place to eat. I never had Thai food before this place and if I had any thoughts about not being sure of Thai food I have a changed mind now. Everyone has their opinions about different culture’s food and may or may not like it. People say they do not like trying different types of food and I was the same way.
1. Quality of Service: it is important to know the quality of service provided to the customer during their entire dining experience, from the time they enter the restaurant, how quickly they are seated, timeliness of order being taken, and delivery of food etc. 2. How long did they wait for their food: customers are unaware of what management expects of their employees and it would be great for management to know how long service took for the customer. With this information management can evaluate their employees and if necessary provide more training if necessary.
Hard Rock Cafe Menu Analysis When you think of the Hard Rock Cafe, you probably think of the t-shirts that everyone wears. If you have never eaten there, you probably never think of the delicious food that is served. As soon as you walk into the restaurant, you are greeted by the gift shop that is located at the front doors. When you first look at the menu, you get a feel of southern comfort but with a more sophisticated dining experience. Each different heading of the menu gives a brief description of what is offered in that section, and to get your taste buds ready to rock.
These are San Marcos on Rockwell and 122nd street, Abel’s on 50th and MacArthur, and then there is Los Amigos on 42nd and MacArthur. Out of all of this there is always one that over shadows the rest; this is based on the cost for the amount of food that they give you, food quality, and the personnel at the restaurant. Comparing the cost, food quality and customer service in your head, will make you choose for yourself which is the best Mexican restaurant. The cost of the food is really important to a lot of people but not so important in my book. I would rather want good food and great service than poor food and mediocre customer service.
Having good people skills helps a person to handle different types of people with different personalities. For example, If you have a job in customer service where you have to deal with different customers and make sure all of their needs are taken care of and at the same time keep them happy, because of course we know that the "customer is always right". One day my cousin and I were eating lunch at a restaurant and I found a piece of hair in my food, so I discretely brought it to the manager's attention. The manager was very polite and she did not charge me for my half eaten meal to compensate for my inconvenience. My point is she handled the situation very professionally and as a customer I was satisfied when I left out the restaurant.
Texas Roadhouse Charlene Craig GSU HRM 500 Dr. Robert Waldo May 25, 2012 In this assignment I will share my opinion about the phrase “If we take care of our employees, they will take care of our customers”; discuss alternative methods that can be used by Texas Roadhouse to motivate their employees and the effectiveness of those methods; and analyze the transferability of Texas Roadhouses’ motivational methods to other organizations. Texas Roadhouse was established in Indiana in 1993 by Kent Taylor. The family restaurant serves steaks, ribs, seafood and sides, but they are best known for their steaks, ribs and legendary specialty drinks. The restaurant operates 360 franchises in 47 states, and is currently considering international franchise requests (texasroadhouse.com). Texas Roadhouse believes in taking care of its employees and customers.
Olive Garden and the Hepatitis A Scare Dining out with family and friends is an experience that should be enjoyed without regard to the food handling procedures. The law specifies general procedures which are to be followed universally throughout all restaurants in the United States, yet sometimes mishandling does occur. When a communicable disease is brought into a restaurant, not only are the fellow team members being put at risk, but so are the guests who are trying to enjoy their dinner. Unfortunately this has recently occurred in the casual dining chain of restaurants known as Olive Garden. Olive Garden is an Italian restaurant owned by parent company, Darden Restaurants which also owns Red Lobster, Longhorn Steakhouse, Seasons 52, Bahama Breeze, and Capital Grill.
Anyone else with a heart will at least drop their change they have just received into the cup for the employees. The phrase “the punishment doesn’t fit the crime” applies here. If your coffee and muffin cost a mere four to five dollars, then just a few cents is respectable. If your bill at a restaurant or diner is sixty to seventy dollars, then tip accordingly. If Lewis truly endured years of servitude as a waiter at a casual restaurant of any type, I believe his views would not be as harsh as
We don’t want to point out skin color” (Bronson 2). The study brought to light that many just couldn’t talk about race when talking about race is clearly the key. This can be seen back to Carey’s story and my experience with working at the restaurant. If we didn’t speak out, we would probably still be alienated from the
The only con regarding the appearance of the restaurant was the seating; it was quite cramped in certain areas, which made it slightly uncomfortable. Our server arrived within minutes of our party sitting down. She greeted us with an upbeat attitude and welcomed us to Maggiano’s. She first asked if we had ever dined here before and after telling her we had not, she began to give us information about the restaurant and the menu. Since we had heard such