Motivation and Its Impact on Productivity

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MOTIVATION: Motivation and its impact on productivity EXECUTIVE SUMMARY This paper looks at motivation levels of employees at UNICOMER (Trinidad) Ltd and its impact on employee productivity. In the literature review, the author examines various theories and models of motivation. Some theorists contest the work of their colleagues, whilst others built on established research to provide additional perspectives and add to the body of knowledge. Data from the text and other sources, including online sources were used in the compilation of this paper. In addition, information gathered from the questionnaire was used as well. Despite the success of the operations of the Trinidad business, employee Attitude Surveys have revealed consistently low levels of motivation amongst more than 58% of the employees completing survey questionnaires. Feedback from one-one interviews a small cross-section of the 270 + employees in the sales areas reveals that employees are not motivated to produce more because they perceive that the organisation is only concerned with driving targets at any costs and not concerned with them as individuals. The organisation is seeking to achieve operational efficiency and acknowledges that this cannot be achieved without engaged, motivated employees who are committed to moving the organisation forward. Key words: Motivation, Productivity, Employee involvement, Relationships 1.1Introduction Organisational Behaviour is concerned with the study of what people do in an organisation and how that behaviour affects the organization. Robbin 1998: p 9. In other words how employees work together in an organization to achieve the organizational goals. The study focuses on the effective management of individual, groups and

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