The conflicts raised by this case are typical from projects that are not closely monitored, resulting in a lack of overall control of tasks. Better reading and quicker response would probably avoid the failure of the partnership. Improvement in the organizational side is needed in order to embrace new technologies, as well as the leadership behavior of the project manager. Negotiation and development of new agreements on how to handle future conflicts, re-evaluation of the tasks required, tracking process on a daily basis and scheduling overtime could help to put the project back in time. A clearly defined escalation process, rethink the tasks allocation to future milestones and co-locating teams with similar activities would help the project
| Channels of communications | Understanding and bonding are developed which helps in building relationships. | Actual performance and its achievement suffer as too much emphasis is given on relationships. | Conflict Resolution | Resolves problems and conflicts and trains the members in honing this skill for future course of actions. | There may not be any conflict thus precious organizational resource may be wasted. | Consequences | Innovativeness and creativity among members are developed.
Identifying where change needs to be made is not always obvious in an organisation. Simply challenging the ‘status quo’ or ‘it’s the way we’ve always done it’ can lead to new ideas and ways of ‘thinking outside the box’ that benefit the company. AC1.2 Identify the barriers to change and innovation in the organisation There can be multiple barriers when trying to implement change. The organisation may know they need to make changes but lack of planning or lack of agility can stop progression. Employees and Managers play a
You obviously cannot just give in to all demands an employee might make however and you have to discuss options in depth and try and find suitable outcomes to benefit both parties. It also needs to be considered that not everyone responds the same to motivational methods. All the things I have talked about so far are taking what may be considered a softer approach but this won’t work with everybody. Some employees respond to a harder line of performance management and aren’t interested in things such as on-going training
This is usually as a result of the client needing to gain more from their sessions rather than continually going over the same issues. Failure to recognise any of these issues can lead to a breakdown in the communicating process and often set the client back to where they started. The client needs to feel valued and listened to. To miss the signs being sent could have major effects on the client. Should a session stop proceeding forward and the client become silent, this would be a good place to find out exactly how they are feeling, and
There is functional conflict and dysfunctional conflict and it is in management’s best interest to identify potential conflict before it happens, so that it can be managed effectively. Functional conflicts are conflicts that are constructive in nature and create stimulating thoughts and problem solving within a group or team through exercises called devil’s advocate or debates. These functional conflicts are actually quite healthy for an organization because it supports company goals and objectives as well as improves performance. On the contrary, dysfunctional conflicts can be extremely harmful to an organization because it can hinder group or team performance. Dysfunctional conflict usually starts when two or more team members don’t get along, are not willing to work together and it is most often personal.
Stage 2 – Storming Typically a team would show the following during the storming stage – • Decisions don’t come easily within the group. • Team members vie for position as they attempt to establish themselves in relation to other members and the leader. • Compromises may be required to enable progress. Stage 3 – Norming Some signs during the norming stage could be – • Agreement and consensus is starting to form among the team. • Team members respond well to the leader.
An issue occurs when the message has too much information and it’s confusing, having a fear of criticism or language differences. To tackle this problem, as a manager I would apply such methods as explaining my message I send to make sure the receiver understands it, or just set up meetings or conduct one on one conversations to communicate messages. Personal barriers are the real or imagined deterrents between you and the success you want to achieve. The best way to overcome personal barriers is to identify what keeps you from achieving your goals, and then take steps to remove those barriers and focus on the positives. It’s also important to not overstep privacy boundaries of others.
As this tension builds it delays productivity and resolution of the initial conflict. Who would want to be committed to project or a team where their opinions were not valued? When we do not listen and value what our team members have to say, they will eventually lose interest and their commitment to the team and the project. Listening to another’s opinion when they come from a different professional culture can be difficult. In today’s world we can connect with people from all over the world and do business with them via Internet or relocation.
This could in turn be damaging to the reputation of the team and its members. In order to be successful, there is need for risk management incentives to be put in place. This can only be attained through the maintenance of good functionality for systems. A risk management plan involves coming up with the right techniques to cope with any challenges that are to be experienced in the planning process. For instance, certain alternatives should be indicated as a fall back plan in case the team runs out of resources away from home.